Mitolius
Mitolius
PostsComments
PPrisma
Created by Mitolius on 1/19/2025 in #help-and-questions
Random accelerate network error
hello, i'm migrating a big project to prisma, at the moment i migrate my dev environment to make all the tests. I'm using Prisma Postgres on starter plan with a NextJS app and an expressjs external api, both connect using prisma accelerate. Sometime I got this error: 
Cannot fetch data from service:
Unable to connect to the Accelerate API. This may be due to a network or DNS issue. Please check your connection and the Accelerate connection string. For details, visit https://www.prisma.io/docs/accelerate/troubleshoot.
Cannot fetch data from service:
Unable to connect to the Accelerate API. This may be due to a network or DNS issue. Please check your connection and the Accelerate connection string. For details, visit https://www.prisma.io/docs/accelerate/troubleshoot.
Can I do something about it ? could upgrading plan solve the problem ? Is it a known problem as Prisma Postgres is in beta (for production i will take a aws postgres db) Thanks
2 replies