Number Red
CDCloudflare Developers
•Created by Number Red on 10/28/2024 in #general-help
Can't access open case to view reply
I got an email stating that I got a reply on my open case, but when I try to go to my open cases through Support > All Activities - All Tickets it takes me to https://developers.cloudflare.com/support/account-management-billing/cannot-locate-dashboard-account/?ErrorCode=41&ErrorDescription=Execution+error&ErrorDetails=DML%3AInsert+failed.+First+exception+on+row+0%3B+first+error%3A+UNKNOWN_EXCEPTION%2C+portal+account+owner+must+have+a+role%3A+%5B%5D
The open case is about transferring a domain to another Cloudflare account.
Case number: 01247963
5 replies