jakalil
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Yes, I agree. I've asked the rest of the team to backup the data.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Ok, thanks. I'll come back later and check new messages. Gonna switch gears to the next fire. Thanks again and if you think of anything please keep adding because it may help others. I'll be back shortly.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
I inherited the problem from a business partner. I'm digging through accounts like this and discovering issues. I would normally have better management controls in place to avoid this and it was their "person" who was doing the work. I could sense something wasn't right because the feedback was vague and always excuses. So stepped in, uncovered the drama, and now trying to fix it after the fact. Very frustrating.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
OK, that will be where I look next... to verify which servers- AWS or whatever.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Unfortunately not. That's what I'm trying to figure out... what did this guy do and how did he create out account. I'm not familiar with CF and it just seems clunky compared to other "commercial" sites that are easier to navigate and more user/idiot-friendly.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Once I get access to the CF account, the website appears on the dashboard screen, correct? And then when I click that domain name, it will take me to the website control panel?
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Well, I submitted the support ticket and it seems that's all I can do for now.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Ok
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
*...there's "no" justification for their behavior...
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
We are trying everyone who might have had a finger on the project, but all roads point to this one person who is not being responsive and there's justification for the behavior. They are having personal issues in their life and taking it out on the people around them and then they suddenly walked out and quit without leaving anything behind. I'm hoping they calm down and come to their senses, but in the meantime, it is holding up my business and we are stuck.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Right now I want the dev's hide.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
The best I can determine, the registrar is publicdomainregistry.com and I can't find a login page. I've sent them an email, they have no phone support either.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
I found a help article for someone in a similar situation that said they had to create a new account and add the domain to the new account. When you start that process, a checklist pops up, but it is for transfering a domain and requires you to have the login credentials for both the registrar and then the web account. So I can't get past the same point I'm already at. It is an insane merry-go-round. From what you may know, how long does it generally take their tech support to respond to tickets? Days or weeks?
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Ok, thanks, I understand what you are saying and I appreciate it. Where would I see the login link to try and guess or at least to be at the page where one would login to gain access to the webpage to make updates to the website pages? For example, my other domains are on former eNom servers now hosted by Two Cows and they are WordPress sites. If I go to the wp-login page, I can enter my credentials to access the WP admin control panel and add/edit my website pages. What is the equivalent for websites hosted by Cloudflare? Is it the same as if it was Wordpress? I am not sure what they used to create the website with. Maybe its a wordpress theme or maybe it was basic html template, I don't know. I trying to determine as much as I can so that I can explore more troubleshooting.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
I've confirmed that my website is being hosted on Cloudflare's servers. How do I access the cpanel or website admin page?
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Yes, I was able to submit a ticket. I suppose that's the best I can expect is for someone at Cloudflare support to see it and offer assistance. I don't understand why they don't have an easier way to access tech support.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Yes, I'm aware. Is there no one here who can help?
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
Thanks, Einstein... I've been trying that. Seriously, I'm asking for help. Can you point me to someone who can provide actual assistance? I have other domains on Two Cows and customer service is a lot easier. I'm doing the best I can here and not looking for difficult pushback.
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
those didnt help. got any other suggestions? is there a manager on here?
33 replies
CDCloudflare Developers
•Created by jakalil on 3/28/2025 in #general-help
Webdeveloper quit, how do I regain access to my domain and website?
How do I get help?
33 replies