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NNovu

•Created by Gaia on 4/2/2025 in #💬│support

Workflow name not translated in Preferences component

Oh looks like I didn't see that part in the docs, I'll add it thanks a lot!

3 replies

NNovu

•Created by Gaia on 2/10/2025 in #💬│support

Push notifications PWA on iOS

Hi @Pawan Jain ! The device token generation is fixed now, but still having problems on iOS. - I add my PWA on my home screen on iOS 18> - I press the button "enable notifications" and the pop up shows up correctly - I press "ALLOW" on the pop up - In console I can see the logs of firebase being correctly initialised and device token generated - I log in my application with my email - The application takes my email and my device token and makes the api call to update the credentials on Novu successfully (I see in subscribers tab in Novu's dashboard that the user has been updated recently) - Using the same subscriberId I trigger a test-push workflow on Novu's dashboard and see no errors (transactionId: "57d9e46b-f462-43bd-8a5c-6d882a224460") - The event is marked as COMPLETED and says that the message was successfully sent to fcm - I still receive NOTHING on my iPhone (either background or foreground notifications) - I also see nothing being logged in console except for this I'll paste below, even If I added logs everywhere in the service worker when receiving either background notification (listener on 'push' event) or foreground notifications (onMessage listener).

WebSocket connection to 'wss://ws.novu.co/socket.io/?token={MYTOKEN}&transport=websocket' failed: The network connection was lost.

WebSocket connection to 'wss://ws.novu.co/socket.io/?token={MYTOKEN}&transport=websocket' failed: The network connection was lost.

PS: I also enabled all notification for my PWA in iOS settings

11 replies

NNovu

•Created by Gaia on 2/10/2025 in #💬│support

Push notifications PWA on iOS

Hi @Pawan Jain , thanks! all the 3 requirements you pointed out are followed in our application: I have iOS 18, I'm using the PWA installed on my iphone and we have a button to display the popup and request the user notification permissions. I tried with the tool you linked and it works. Now I'm having an issue with the generation of the device token so I think maybe it's coming from firebase. I'll investigate today and let you know if we can fix it.

11 replies

NNovu

•Created by Gaia on 2/10/2025 in #💬│support

Push notifications PWA on iOS

@Pawan Jain Hi Pawan, any updates?

11 replies

NNovu

•Created by Gaia on 1/23/2025 in #💬│support

Novu Cloud i18n

Thank you Pawan! I answered this morning let me know if you need any other info about the issue!

9 replies

NNovu

•Created by Gaia on 1/23/2025 in #💬│support

Novu Cloud i18n

@Pawan Jain do you have any updates regarding this?

9 replies

NNovu

•Created by Gaia on 1/23/2025 in #💬│support

Novu Cloud i18n

"myUrl" is my project deployed url in dev env! It has been the same since I started and it worked before implementing i18n (so it's something like: "https://myproject.dev.net/v1/novu" with the exposed novu endpoint)

9 replies

NNovu

•Created by Gaia on 11/12/2024 in #💬│support

Hide workflows for specific users in Preferences component

Just tested and working fine now! Thanks 💯 🙏

16 replies

NNovu

•Created by Gaia on 11/12/2024 in #💬│support

Hide workflows for specific users in Preferences component

Thank you very much, I'll wait for you updates 🚀

16 replies

NNovu

•Created by Gaia on 11/12/2024 in #💬│support

Hide workflows for specific users in Preferences component

Sorry @Dima Grossman do I have to set the property preferencesFilter in the Inbox component even If I'm separating the Preferences from the Inbox? I tried conditionally like this:

return (
    <>
      {subscriberId && (
        <Inbox 
        subscriberId={subscriberId} 
        applicationIdentifier={import.meta.env.VITE_NOVU_APP_ID} 
        routerPush={(path: string) => router.push(path)}
        preferencesFilter={{ tags: hasReputation ? ['reputation_basic'] : hasReputationPro ? ['reputation_pro'] : ['test_push'] }}
        >
          <Preferences />
        </Inbox>
      )}
    </>
  );

return (
    <>
      {subscriberId && (
        <Inbox 
        subscriberId={subscriberId} 
        applicationIdentifier={import.meta.env.VITE_NOVU_APP_ID} 
        routerPush={(path: string) => router.push(path)}
        preferencesFilter={{ tags: hasReputation ? ['reputation_basic'] : hasReputationPro ? ['reputation_pro'] : ['test_push'] }}
        >
          <Preferences />
        </Inbox>
      )}
    </>
  );