Ellie
CDCloudflare Developers
•Created by Ellie on 10/26/2024 in #general-help
Domain through Apple, no access to account and suspension
I need urgent help with my custom iCloud domain that I purchased.
I signed up for a custom domain with iCloud and have been using it for my primary email for all of my work.
I do not remember making an account, what sign in method was used.
I received a suspension warning email for my domain and tried to start attempting to login to my account (through Apple, dashboard cannot be located, email etc). The suspension email was sent to 2 emails the first email, I no longer have access to. The 2nd email is my iCloud account (I do have access to).
I tried forgot password options etc but nothing is working.
I tried to create a new account so I can access the help features but I’m not able to claim the domain. I tried to open multiple help tickets and each time Cloudflare have “resolved” my case despite multiple emails that I sent with extra information.
There was no communication and I attempted so many times to try and explain the situation by replying with more information.
Can anyone help? I’m devastated. I really want to renew this domain or at least speak to someone who may be able to help my case but it seems impossible.
3 replies