Yolanta
NNovu
•Created by Yolanta on 10/3/2024 in #💬│support
Push notifications not displaying when the app is in foreground
Hi, Pawan! Thank you very much for your response! 🙏 It helped when we included an override. Still not working properly on Chinese devices though, but I guess it can't be solved on the Novu's side? You know, some Chinese devices do not display notificaitons in the background for the sake of battery optimization.
16 replies
NNovu
•Created by Yolanta on 10/3/2024 in #💬│support
Push notifications not displaying when the app is in foreground
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16 replies
NNovu
•Created by Yolanta on 10/3/2024 in #💬│support
Push notifications not displaying when the app is in foreground
Hi, Pawan, thank you very much for your response! 🙏 We don't use override, because we use Novu interface button for triggering and sending push notifications. Is it possible to fix the issue on the Novu side? Or override is something which we have to set up even if we want to do everything from the Novu interface?
16 replies
NNovu
•Created by Yolanta on 10/3/2024 in #💬│support
Push notifications not displaying when the app is in foreground
@Pawan Jain Hey, guys, it's been a week, still not response from you @Support @DevRel
@Product
16 replies
NNovu
•Created by Yolanta on 10/3/2024 in #💬│support
Push notifications not displaying when the app is in foreground
@Pawan Jain Hi, Pawan! We are still exepriencing the same issue. Sorry, I wanted to write "bckground" in the original message. We are not receiving messages when the app is running in the background, which defeats the purpose of push notifications.
16 replies
NNovu
•Created by Yolanta on 10/3/2024 in #💬│support
Push notifications not displaying when the app is in foreground
Do you need a snippet after the trigger is activated?
16 replies
NNovu
•Created by Yolanta on 10/3/2024 in #💬│support
Push notifications not displaying when the app is in foreground
16 replies
NNovu
•Created by Yolanta on 10/3/2024 in #💬│support
Push notifications not displaying when the app is in foreground
16 replies
NNovu
•Created by Yolanta on 10/3/2024 in #💬│support
Push notifications not displaying when the app is in foreground
Hi, Pawan! Sure!
import { Novu } from '@novu/node';
const novu = new Novu('<API_KEY>');
novu.trigger('push-inactive', {
to: {
subscriberId: '<REPLACE_WITH_DATA>'
},
payload: {}
});
16 replies
NNovu
•Created by Yolanta on 10/3/2024 in #💬│support
Push notifications not displaying when the app is in foreground
@Support Hey, guys, sorry any comment on this?
16 replies