LawrenceBL
CDCloudflare Developers
•Created by LawrenceBL on 9/16/2024 in #general-help
Billing not working
Yes. But that was 5-days ago and still not response 😦
(thanks in advance if you can help in anyway)
9 replies
CDCloudflare Developers
•Created by LawrenceBL on 9/16/2024 in #general-help
Billing not working
Incident # 01131719 / Support #17855162
9 replies
CDCloudflare Developers
•Created by LawrenceBL on 9/16/2024 in #general-help
Billing not working
Agreed but apparently my ticket go routed to T&S
Nonetheless. Very frustrating given that it’s been 1-week and the only response has been here in Discord when someone told me that.
I get it if I’m not a payment customer. But I’m on a paid plan.
9 replies
CDCloudflare Developers
•Created by LawrenceBL on 9/16/2024 in #general-help
Billing not working
But my Issuing bank doesn’t even see the transaction attempt. So something on Cloudflare (or Stripe because it appears Cloudflare uses stripe) is blocking the transaction.
9 replies
CDCloudflare Developers
•Created by LawrenceBL on 9/16/2024 in #general-help
Billing not working
Yes, still having issues.
No one from Trust & Safety responded to my Support ticket. Basically, when I attempt to migrate registrars (to come too Cloudflare), I enter in the Auth Code to transfer my domain. That works. I then enter in my contact details. That works. But when I go to make the ~$11 fee transfer payment, I receive a JSON dump that states “payment failed fraud”
9 replies