iwan
CDCloudflare Developers
•Created by iwan on 8/29/2024 in #general-help
Paid for business subscription but account still reflected as free plan
17 replies
CDCloudflare Developers
•Created by iwan on 8/29/2024 in #general-help
Paid for business subscription but account still reflected as free plan
These are my tickets
Ticket # 01056359 - Can’t access Cloudflare Help Center My Activities.
https://developers.cloudflare.com/support/account-management-billing/cannot-locate-dashboard-account/?ErrorCode=41&ErrorDescription=Execution+error&ErrorDetails=DML%3AInsert+failed.+First+exception+on+row+0%3B+first+error%3A+UNKNOWN_EXCEPTION%2C+portal+account+owner+must+have+a+role%3A+%5B%5D
Ticket # 01056104 - I was charged two times for um.ac.id business subscription ($2400 x 2). Please cancel one of them.
Ticket # 01056228 - My account for domain um.ac.id still reflected as free plan even tough I have paid business subscription in full for 1 year
Please help. Thanks.
17 replies
CDCloudflare Developers
•Created by iwan on 8/29/2024 in #general-help
Paid for business subscription but account still reflected as free plan
Yes I have already tried that and that action opens another ticket which I still can not monitor
17 replies
CDCloudflare Developers
•Created by iwan on 8/29/2024 in #general-help
Paid for business subscription but account still reflected as free plan
If you can kindly bump my two tickets above it will be very helpful
17 replies
CDCloudflare Developers
•Created by iwan on 8/29/2024 in #general-help
Paid for business subscription but account still reflected as free plan
17 replies
CDCloudflare Developers
•Created by iwan on 8/29/2024 in #general-help
Billing and Business Account Problem
Please cloudflare staff help escalate my ticket since I havent heard from cust service for below problems:
Ticket # 01056104 - I was charged two times for um.ac.id business subscription ($2400 x 2). Please cancel one of them.
Ticket # 01056228 - My account for domain um.ac.id still reflected as free plan eventough I have paid business subscription in full for 1 year
3 replies
CDCloudflare Developers
•Created by iwan on 8/29/2024 in #general-help
Paid for business subscription but account still reflected as free plan
Please cloudflare staff help escalate my ticket since I havent heard from cust service for my problems:
Ticket # 01056104 - I was charged two times for um.ac.id business subscription ($2400 x 2). Please cancel one of them.
Ticket # 01056228 - My account for domain um.ac.id still reflected as free plan eventough I have paid business subscription in full for 1 year
17 replies