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CDCloudflare Developers

•Created by Wes on 11/20/2024 in #workers-help

Workers running in a different continent from the requester

Can you please share a traceroute/MTR as well? I'll check what colo in gru it's hitting

31 replies

CDCloudflare Developers

•Created by Wes on 11/20/2024 in #workers-help

Workers running in a different continent from the requester

If you can log a support case with what your workers are doing and the impact your users are observing when the shift occurs, we can use it to help prioritise any potential capacity increases in the region - so I highly recommend logging a ticket

31 replies

CDCloudflare Developers

•Created by Wes on 11/20/2024 in #workers-help

Workers running in a different continent from the requester

As you can see here, a certain % of traffic is being shifted out from some plans, which is why occasionally the traffic is being served from gru

31 replies

CDCloudflare Developers

•Created by Wes on 11/20/2024 in #workers-help

Workers running in a different continent from the requester

While it's true higher plans have less of a chance to be shifted, it's not a guarantee, as our operational needs to avoid impact will outweigh serving traffic in a specific POP if it'd cause an impact to traffic

31 replies

CDCloudflare Developers

•Created by Wes on 11/20/2024 in #workers-help

Workers running in a different continent from the requester

We try to serve traffic as close as possible, however sometimes due to operational reasons (temporary capacity issues with compute or network capacity for various reasons such as subsea cuts etc) this is not possible, and our traffic tools will move traffic around to avoid impact

31 replies

CDCloudflare Developers

•Created by Galaxyord on 11/19/2024 in #general-help

Peter Carlsten email contact

Hey @Galaxyord - check our peeringdb page and peering portal. You can control public peering requests there - and request PNIs through the peering/ISP email

4 replies

CDCloudflare Developers

•Created by KAmorim on 8/1/2024 in #general-help

Users with slowness and latency coming from Brazil / Rio de Janeiro

You said 5 days - do you know exactly when the issue started?

30 replies

CDCloudflare Developers

•Created by KAmorim on 8/1/2024 in #general-help

Users with slowness and latency coming from Brazil / Rio de Janeiro

Thanks @KAmorim - only if it's still ongoing

30 replies

CDCloudflare Developers

•Created by KAmorim on 8/1/2024 in #general-help

Users with slowness and latency coming from Brazil / Rio de Janeiro

also the colo they see from https://gestao.sistemacorban.com.br/cdn-cgi/trace at the same time

30 replies

CDCloudflare Developers

•Created by KAmorim on 8/1/2024 in #general-help

Users with slowness and latency coming from Brazil / Rio de Janeiro

Is this still occurring? If so, can you please get a traceroute/mtr to the destination from them, while they're experiencing the slowness?

30 replies

CDCloudflare Developers

•Created by ROHAN on 7/1/2024 in #general-help

Routing Issues with Leased Subnet to Cloudflare-Protected Destinations

1G needs to work with IPXO to solve this

65 replies

CDCloudflare Developers

•Created by ROHAN on 7/1/2024 in #general-help

Routing Issues with Leased Subnet to Cloudflare-Protected Destinations

The prefix is RPKI invalid, so it's most likely being dropped at the edge

65 replies

CDCloudflare Developers

•Created by ROHAN on 7/1/2024 in #general-help

Routing Issues with Leased Subnet to Cloudflare-Protected Destinations

IPXO is an IP address leasing company. Looks like they leased the prefix to 1G

65 replies