Sokratis Vidros
NNovu
•Created by Mime on 10/5/2024 in #💬│support
Can't trigger workflow on production
I am glad we sort it out. Have a nice day.
37 replies
NNovu
•Created by Mime on 10/5/2024 in #💬│support
Can't trigger workflow on production
If you are using Cloudflare WAF, it might be blocking direct access from our AWS servers running the Novu Cloud API.
37 replies
NNovu
•Created by Mime on 10/5/2024 in #💬│support
Can't trigger workflow on production
Please try setting the bridge URL in the UL again and check Cloudflare logs. If there is no entry in the Nginx logs my hypothesis is that the 403 comes from Cloudflare.
37 replies
NNovu
•Created by Mime on 10/5/2024 in #💬│support
Can't trigger workflow on production
What kind of logs are you looking at? Are you looking at Cloudflare logs, Nginx logs or application server logs?
37 replies
NNovu
•Created by Mime on 10/5/2024 in #💬│support
Can't trigger workflow on production
Thanks
37 replies
NNovu
•Created by Mime on 10/5/2024 in #💬│support
Can't trigger workflow on production
@Mime ☝️
37 replies
NNovu
•Created by Mime on 10/5/2024 in #💬│support
Can't trigger workflow on production
Do you see the 403 requests on your end in the logs? If yes, can you please share the http request and response headers?
37 replies
NNovu
•Created by Mime on 10/5/2024 in #💬│support
Can't trigger workflow on production
Is your setup is Cloudflare -> Nginx -> Application server?
37 replies
NNovu
•Created by Mime on 10/5/2024 in #💬│support
Can't trigger workflow on production
Do you see any rules in the nginx.conf that might return a 403?
37 replies
NNovu
•Created by Mime on 10/5/2024 in #💬│support
Can't trigger workflow on production
@Mime we noticed a 403 error coming from https://mimedev.fr/api/novu. Accessing it locally from my laptop via the Novu API, or via
curl works. Are you maybe using Nginx or another proxy that might block AWS access or any HTTP headers?37 replies