Divin
Divin
NNovu
Created by Divin on 10/23/2024 in #💬│support
Assistance with Novu Database Backup
We are using our own separate environment for Novu and when I requested our DevOps team to take a backup of the Novu database, they provided MongoDB files. However, I could not find any data related to the notification history within the backup. I suspect they might have fetched the wrong data, but I'm not certain. I have a few questions regarding this: 1) Is it possible to take a backup of Novu notifications from our environment? If so, could you provide guidance on how to properly back up the Novu database? 2) Is the Novu database hosted externally, or might it be located on our server? We want to ensure we’re targeting the correct database for backup. 3) Why didn’t I find any notification history in the MongoDB backup provided by our DevOps team? Could there be a specific collection or database that stores notification-related data that we might have missed? Any suggestions on ensuring the correct data is backed up? Any advice or documentation you could share on taking a reliable backup would be greatly appreciated @Pawan Jain
2 replies
NNovu
Created by Divin on 10/18/2024 in #💬│support
Backing Up Novu Notifications details from MongoDB
I'm working with Novu notifications in our own environment, and we're using MongoDB to store the data. Our DevOps team provided information that the notifications are stored in MongoDB, but the tables we checked don't seem to contain sufficient data related to the notifications. Could you please provide guidance on: What tables or collections should I check for complete notifications data? How can I ensure I back up all necessary notifications data properly? Are there any best practices or tools you recommend for backing up Novu notifications from MongoDB? Thank you in advance for your help!
2 replies
NNovu
Created by Divin on 5/24/2024 in #💬│support
How do i get socket url from Novu?
I'm currently working on integrating Novu for in-app notifications Socket connection and I'm a bit stuck. I need to get the in-app socket URL and also create it properly. Could anyone guide me through the process of obtaining the Novu in-app socket URL and creating it?
24 replies