Omer
CDCloudflare Developers
•Created by Omer on 3/13/2025 in #general-help
Support page errors out on business plan. How do I contact cloudflare?
@Erisa / @Chaika is there any way to get a hold of cloudflare suupport team here. Given that there is no email support/ phone support and the support forms/chat doesn't work!
16 replies
CDCloudflare Developers
•Created by Omer on 3/13/2025 in #general-help
Support page errors out on business plan. How do I contact cloudflare?
correct
16 replies
CDCloudflare Developers
•Created by Omer on 3/13/2025 in #general-help
Support page errors out on business plan. How do I contact cloudflare?
when i try to submit a case it takes me the screenshoted page with the URL i pasted earlier
16 replies
CDCloudflare Developers
•Created by Omer on 3/13/2025 in #general-help
Support page errors out on business plan. How do I contact cloudflare?
that is the page I land on when i attempt to submit a case
16 replies
CDCloudflare Developers
•Created by Omer on 3/13/2025 in #general-help
Support page errors out on business plan. How do I contact cloudflare?
it errors out. see my screenshot above
16 replies
CDCloudflare Developers
•Created by Omer on 3/13/2025 in #general-help
Support page errors out on business plan. How do I contact cloudflare?
yes I am not able to submit a case
16 replies
CDCloudflare Developers
•Created by Omer on 3/13/2025 in #general-help
Support page errors out on business plan. How do I contact cloudflare?
given that there are no confirmation email, i would assume they are not getting submitted
16 replies
CDCloudflare Developers
•Created by Omer on 3/13/2025 in #general-help
Support page errors out on business plan. How do I contact cloudflare?
Moreover, I dont get any confirmation emails so i dont know if ticket is getting submitted or not
16 replies
CDCloudflare Developers
•Created by Omer on 3/13/2025 in #general-help
Support page errors out on business plan. How do I contact cloudflare?
If it helps this is the exception that is thrown in the URL
https://developers.cloudflare.com/support/account-management-billing/cannot-locate-dashboard-account/?ErrorCode=41&ErrorDescription=Execution+error&ErrorDetails=DML%3AInsert+failed.+First+exception+on+row+0%3B+first+error%3A+UNKNOWN_EXCEPTION%2C+portal+account+owner+must+have+a+role%3A+%5B%5D
16 replies
CDCloudflare Developers
•Created by Omer on 3/13/2025 in #general-help
Support page errors out on business plan. How do I contact cloudflare?
Unfortunately that leads me to the same page
16 replies