How do I contact pubgm recovery support

7 days ago I filled a complaint that my account was hacked and my phone has been stolen they changed all of my details from account and removed me from trusted device i have each of every information including all purchases that prove i am the owner I already file a complaint about this issue but it’s been 7 days its still verifying i need someone to help me with this issue and slove this problem ASAP

Solution

Please submit a recovery request from https://pubgmobile.live/support for assistance.

Jump to solution

Hanan•4/19/25, 10:56 AM

Has the phone been software?

Solution

BBYE.7 days ago I filled a complaint that my account was hacked and my phone has been...

delfin•4/19/25, 11:37 AM

Please submit a recovery request from https://pubgmobile.live/support for assistance.

BYE.OP•4/20/25, 6:57 AM

@delfin

its been 7 days its still verifying. If i was too late maybe my account will be lost my trusted device phone has been stolen i have every information about the account please help me to get back my account it neeed to slove asap

BYE.OP•4/20/25, 7:59 AM

@Hanan

BYE.OP•4/20/25, 7:59 AM

Give me a solution

Hanan•4/20/25, 8:01 AM

Wait for monday, tuesday and wednesday

Hanan•4/20/25, 8:01 AM

From friday to sunday they dont work

BBYE.@delfin🐬 its been 7 days its still verifying. If i was too late maybe my accoun...

delfin•4/20/25, 10:16 AM

Please wait patiently while the request you submitted is being verified.

If your request is accepted, you will get access back to your account.

Ddelfin Please wait patiently while the request you submitted is being verified. If yo...

a•4/20/25, 2:42 PM

if my recovery request on https://pubgmobile.live/support was rejected and in-game claim was rejected. how can I get my account back?

I got all the information to prove I'm the owner of the account. but everytime i make in-game claim I never got a chance of approved claim

HuiDoKoLenkO•4/21/25, 9:48 AM

how do I check my application

HuiDoKoLenkO•4/21/25, 10:07 AM

BYE.OP•4/22/25, 11:28 AM

More then 100 requests are pending still nobody take action about this

HuiDoKoLenkO•4/23/25, 8:32 AM

How to check my claim ?

HHuiDoKoLenkO How to check my claim ?

delfin•4/23/25, 9:48 AM

You will receive the claim results via email and can also check it from https://pubgmobile.live/status.

Ddelfin You will receive the claim results via email and can also check it from <https:/...

HuiDoKoLenkO•4/23/25, 9:49 AM

I filled out the form, but how do I check?

HHuiDoKoLenkO I filled out the form, but how do I check?

delfin•4/23/25, 9:49 AM

https://pubgmobile.live/status

Google Docs

PUBG MOBILE — Community Support

delfin•4/23/25, 9:55 AM

Please wait patiently while your account recovery request is being verified.

HuiDoKoLenkO•4/23/25, 9:59 AM

Okay Thanks

BYE.OP•4/23/25, 10:11 AM

@delfin

its been a week

when they will verify

BBYE.@delfin🐬 its been a week 🫠 when they will verify

HuiDoKoLenkO•4/23/25, 9:29 PM

How long does the check take?

HHuiDoKoLenkO How long does the check take?

BYE.OP•4/23/25, 11:22 PM

No idea its been 10 days no response

BBYE.No idea its been 10 days no response

HuiDoKoLenkO•4/23/25, 11:24 PM

write to me

HHuiDoKoLenkO write to me

BYE.OP•4/24/25, 12:54 AM

More then 110+ accounts processing and they don’t care about it if i lose my account i will sue pubg just wait

BYE.OP•4/24/25, 4:49 PM

@Hanan what are they doing its been 2 week and we got no response from pubg mobile support is this normal??

Ms🐍🔥•4/24/25, 5:40 PM

@চুক্কা মুড়ি

u didn't got the verifying yet?

BBYE.@Hanan what are they doing its been 2 week and we got no response from pubg mob...

Hanan•4/24/25, 5:54 PM

Yes mine took 3 weeks

KHAN•4/24/25, 6:13 PM

bro i did apeal now for recovery how much it will take

HuiDoKoLenkO•4/24/25, 6:57 PM

I can try to help! Whoever wants to write to me

Ms🐍🔥•4/24/25, 9:26 PM

@Hanan

Ms🐍🔥•4/24/25, 9:27 PM

is verifying means something good and to get verifying is something Normal?

HHuiDoKoLenkO I can try to help! Whoever wants to write to me

KHAN•4/25/25, 3:55 AM

please check your dm

MMs🐍🔥@চুক্কা মুড়ি🌶💙 u didn't got the verifying yet?

BYE.OP•4/25/25, 5:27 AM

Nah

BYE.OP•4/25/25, 5:31 AM

04-13-25 I apply still no hope for account even I don’t know I will get back my account or not and now its off again Friday Saturday Sunday

bruh its not government job

BBYE.04-13-25 I apply still no hope for account even I don’t know I will get back my...

Ms🐍🔥•4/25/25, 9:33 AM

Is that ur id?

BYE.OP•4/25/25, 9:34 AM

Yes

Ddelfin Please submit a recovery request from https://pubgmobile.live/support for assist...

EMON•4/25/25, 10:27 AM

@delfin

please help me, I want to recover my account

BBYE.Yes

Ms🐍🔥•4/25/25, 10:38 AM

Bro, u are

Ms🐍🔥•4/25/25, 10:38 AM

Verifying*

MMs🐍🔥Bro, u are

KHAN•4/25/25, 2:52 PM

pls tell me how many it will take

KHAN•4/25/25, 2:53 PM

i gave all information correct please make my account recover but i have no uc purchase prove

KKHAN pls tell me how many it will take

Ms🐍🔥•4/25/25, 3:05 PM

i really dont know cuz am appeal not recover but it Will kinda take 7 days

KHAN•4/26/25, 5:59 AM

Bro can you help me my account got scam and I think it will not help

EEMON @delfin🐬 please help me, I want to recover my account

delfin•4/26/25, 11:18 AM

Please submit a recovery request from https://pubgmobile.live/support for assistance.

You can expect to receive the results of your request via email within approximately 7 working days. The response to your request submitted through the community support form will be sent from community@pubgm.cc.

You can also check https://pubgmobile.live/status for the results.