Urgent issue that hasn’t been resolved
I submitted a ticket here before about a problem with logging in that is strictly from the game’s end not mine, I was “answered” that I should submit a recovery request from the form link, because the game’s issue is not letting me submit it from in game because it tells me to use my regular device to do so although this IS my regular device. I did as told and submitted the form with a lot of details and everything they asked for and waited for days but now it says I have to use the in-game tool, which I already said I can’t use because of the problem
Solution:Jump to solution
Hello! You will need to reach out to the customer service via in-game or by sending an email to [email protected] if you need further assistance regarding this.
2 Replies
I have the account, I have the ONLY social media linked to it, I have the ONLY number linked to it, all of it I have access to, I’m even on my “regular device” yet I can’t log in because the secondary verification sms never sends?
@Piston
???
Solution
Hello! You will need to reach out to the customer service via in-game or by sending an email to [email protected] if you need further assistance regarding this.