help
help me, pubg mobile admin, my account was hacked by someone else, all platforms have been changed by hackers name accont PUBG :SABUNㅤDETOLL
Solution:Jump to solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
8 Replies
This is sad to hear. You can only use the in-game customer service and this form after your in-game request got denied: https://pubgmobile.live/support
There are no other sources of support—no agents you can talk to or send additional proof to. You must fill out the in-game form and hope for the best.
Your account cannot be recovered in the following cases: 1. Your account was banned while someone else was playing on it, including a hacker.
2. You cannot recover an account if a successful recovery request has already been made.
3. You are trying to reclaim your account but have not been active in the last six months.
4. You have a permanent ban, such as a 10-year ban.
Your account cannot be recovered in the following cases: 1. Your account was banned while someone else was playing on it, including a hacker.
2. You cannot recover an account if a successful recovery request has already been made.
3. You are trying to reclaim your account but have not been active in the last six months.
4. You have a permanent ban, such as a 10-year ban.
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Access Google Forms with a personal Google account or Google Workspace account (for business use).
@Yirama Point#3 does not make sense at all, it's our account does not matter when you come back and want to continue playing after taking some amount of break from the game. PUBGM needs to make sure the owner integrity does not get compromised in any way possible.
I know it is stupid but that is how it works, if someone clever try’s to take over your account and you don’t understand that he had access before takeover for some time he can pull this move and lock you out… and then you are on cooldown for another request.
but I have appealed, hoping to get my account back
and how many companies and tech giants allows such kind of security and often ownership rolls in the World? You are CODM and are not any small company. If it's happening then you are willingly allowing such behavior to occur each 6 months or so.
I have do idea why the devs of this game don’t do more in this field, it is sad to see players who lost their accounts and no one here can help…
Like you said other games are way better and you can often contact an real person.
Nothing to say! Sad.
Solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.