Help me
my friends account got stolen from someone indian for like almost 1 year and now i want get it for him and there is any chance we can get it back?🥺🥺❤️
There is stolen accounts id and nickname
Id:5361818713
Nic:SHANKSgey
Solution:
Jump to solution
Hi @luksona Please forward the process to your friend who got account stolen. Firstly, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
Make sure that you submit your claim on the device you used most frequently to log into the game and provide as much information as possible.
Only submit an account recovery request through the community support form if the recovery claim submitted in-game is rejected....
2 Replies
No there is no way to recover it. The recovery tool in-game needs data from within the last 6 months.
Also he can only do it himself since the process requires an trusted device.
Solution
Hi @luksona Please forward the process to your friend who got account stolen. Firstly, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
Make sure that you submit your claim on the device you used most frequently to log into the game and provide as much information as possible.
Only submit an account recovery request through the community support form if the recovery claim submitted in-game is rejected.