Unlinking
Even my device is authorised why i am facing this error. Kindly help me. I have sold my old device what should i do now.
Solution:Jump to solution
You will need to change back to the usual device or environment of your account and try again, or maintain good behaviour on your current device to pass the security check. Feel free to contact the customer service if you require further assistance regarding this.
3 Replies
You have to play for some time (around a month or two) and use this device only. Remove any other authorised logins so there are no flags. That can be done when you hit logout and select all devices.
Solution
You will need to change back to the usual device or environment of your account and try again, or maintain good behaviour on your current device to pass the security check. Feel free to contact the customer service if you require further assistance regarding this.
I have sold my old device. I can’t use my old device now.