account got hacked but my account recovery in game got rejected

i have a lot of proofs of ownership i created a lot of ticket but no one helped me
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
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6 Replies
Solution
Moiz
Moiz4w ago
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
Tajine au poulet
Tajine au pouletOP4w ago
i cant do it in game , i already sent recovery in game but it got rejected then i waited 3 month then i tried to do it back but i no longer can send a recovery on both of my device evevn if thats the same device that i played on with the account that got hacked i also did a claim on reddit but my messages got deleted by the bot i have proofs of ownership but no one helped me i only talked with bots
Kkkk
Kkkk4w ago
I lost my account due to a fraudster from Discord while trying to help my friend recover his account. He convinced me that he was an employee of you. He also convinced me to write a mail as a PBGI mail to retrieve the account, my friend by mail, and after the report for 4 days, my account was stolen on the date 27/1/2025 and when I can't recover my account for 3 months, what can I do?
@
@4w ago
give up bro they wont do anything
Yirama
Yirama4w ago
@Kkkk and @mangeur de tajine you too likely can’t recover your account. This discord server takes no responsibility for account actions and the only way to get a „real“ persons response is through the form mentioned by Moiz. Do it there, you have to get 5 karma first then you can post an detailed post. https://www.reddit.com/r/PUBGM_Support/
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
Kkkk
Kkkk4w ago
Ok

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