Beacon not working

Hi All, I am really stuck I was ticking along nicely through the setup wizard, got to the end where you confirm setup and then open mainsail and I get the the klippy host software is attempting to connect, so have hit reset and firmware restart and I get the mcu beacon unable to connect error I have tried the Beacons USB in all the USB ports and that did nothing. I ran all the updates and I am now on v2.1.0 RC3 I think it updated to that if that helps?? Could anyone please help?
98 Replies
TheTik
TheTik3w ago
include your debug.zip please
Neil S
Neil SOP3w ago
Hi Thanks for responding I am new to Klipper etc only ever used Prusa’s until now. Could you point me in the right direction to get the debug.zip?
TheTik
TheTik3w ago
left sidebar in the configurator
Neil S
Neil SOP3w ago
Aha easy when you know what your doing, thanks, on it Hi is there a particular file you need there are lots of folders?
TheTik
TheTik3w ago
The one requested, debug.zip
Neil S
Neil SOP3w ago
No description
No description
Neil S
Neil SOP3w ago
I downloaded it but I end up with these folders
TheTik
TheTik3w ago
Is your computer automatically uncompressing the file?
Neil S
Neil SOP3w ago
I think it must be as there is no zip to attach
TheTik
TheTik3w ago
Good luck figuring that out.
Neil S
Neil SOP3w ago
Oh dear!
TheTik
TheTik3w ago
I don't know mac, sorry
Neil S
Neil SOP3w ago
Ok I have parallels on the Mac I'll switch to that and see if I can get it
lingo124
lingo1243w ago
On Safari->Settings->General->Uncheck “Open safe files after downloading”. That should stop it from unzipping automatically.
Neil S
Neil SOP3w ago
OK thank you!
Neil S
Neil SOP3w ago
Yes that worked, hopefully it’s what you need?
TheTik
TheTik3w ago
looks right, I'll take a look in a minute
Neil S
Neil SOP3w ago
Thank you
TheTik
TheTik3w ago
Are you able to ssh into your raspi?
Neil S
Neil SOP3w ago
yes
TheTik
TheTik3w ago
try doing a lsusb Then plug in the beacon and run it again
Neil S
Neil SOP3w ago
ahh so unplug it first
TheTik
TheTik3w ago
either way really
Neil S
Neil SOP3w ago
oh OK, the printer is in the garage and it soooo cold in there
TheTik
TheTik3w ago
Once plugged in, once unplugged. We're trying to verify if the raspi sees it at all
Neil S
Neil SOP3w ago
ok USB PLUGGED IN: pi@RatOS:~ $ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1d50:614e OpenMoko, Inc. stm32g0b1xx Bus 001 Device 003: ID 1d50:614e OpenMoko, Inc. stm32f446xx Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Beacon USB removed: pi@RatOS:~ $ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 1d50:614e OpenMoko, Inc. stm32f446xx Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub plugged back in: pi@RatOS:~ $ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 1d50:614e OpenMoko, Inc. stm32g0b1xx Bus 001 Device 003: ID 1d50:614e OpenMoko, Inc. stm32f446xx Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
TheTik
TheTik3w ago
okay, so the raspi at least sees it I haven't used a beacon yet, and only have ratos 2.1 installed on a raspi that isn't hooked up to anything else atm Have you tried to run BEACON_RATOS_CALIBRATE?
Neil S
Neil SOP3w ago
I have not! I was at the last stage of the installation and kept getting the error message
Neil S
Neil SOP3w ago
No description
TheTik
TheTik3w ago
What happens if you do? And what instructions are you following, just so I have an idea of what should have been done, is yet to do?
Neil S
Neil SOP3w ago
Sorry for my complete lack of knowledge, where do I enter that command? I am at the point where we just connect the heat pad, and switch to mainsail everything else passed except the beacon issue
TheTik
TheTik3w ago
in the console
No description
Neil S
Neil SOP3w ago
Ahh OK Typically the beacon calibrate command is the next step after the error I have!
TheTik
TheTik3w ago
Again, what instructions are you using?
Neil S
Neil SOP3w ago
Rat Rig
V-Core 4 - Full machine build
The V-Core 4 is a premium DIY 3D Printer Kit, with no compromises.
Neil S
Neil SOP3w ago
I did just try the calibrate command I get the same error message
Neil S
Neil SOP3w ago
No description
TheTik
TheTik3w ago
hm, okay. That page was about eh construction, not the commissioning. Are you actually at this page? https://docs.ratrig.com/commissioning-guides/v-core-4 I haven't built a vcore4 so am just going through it with ya
Neil S
Neil SOP3w ago
Sorry yes, that’s exactly where I am
TheTik
TheTik3w ago
cool. Okay, so we know the raspi detects the beacon, but ratos isn't seeing it. Hmm
Neil S
Neil SOP3w ago
No description
Neil S
Neil SOP3w ago
Yes after your help concluding the USB is being seen it’s all rather odd! Do you think I should format and start again?
TheTik
TheTik3w ago
Hey @blacksmithforlife 🇺🇸 do you know what is supposed to create /dev/beacon ? Does the stm32 need to present itself in a way that ratos recognizes "hey thats a beacon, i'll set it up" ?
mcu 'beacon': Unable to open serial port: [Errno 2] could not open port /dev/beacon: [Errno 2] No such file or directory: '/dev/beacon'
@Neil S Did you do anything to install the beacon?
Neil S
Neil SOP3w ago
There is an update that stated it completed and if I remember correctly to update it it’s go to help rather than use the list of available updates Similar to the specific instruction to update ratos first
TheTik
TheTik3w ago
kk. Some people have tried to follow the beacon documentation and borked things, was making sure you hadn't done that. Is everything in the Update Manager up-to-date now?
Neil S
Neil SOP3w ago
No all up to date! I was worried that I had updated something I should not have done as the OS is on RC3 but I think it did it automatically
TheTik
TheTik3w ago
Yeah, this is beyond me. From what I'm gleaning from the docs it should just appear in /dev/beacon but that doesn't exist. Blacksmith may have some more ideas, maybe @MDFPereira can take a look too. Sorry I'm out of my depth
blacksmithforlife
sorry, yeah on other MCU boards that path is populated once the klipper firmware has been flashed to the board
Neil S
Neil SOP3w ago
OK, well thank you very much for the help, it’s been like this for over a week now 😭. Just clueless what to do!
TheTik
TheTik3w ago
Shouldn't need to flash the beacon though, right?
Neil S
Neil SOP3w ago
I am sure I’d did flash it yes when I went to the help then update beacon (I think)
TheTik
TheTik3w ago
If you're following directions, you should be able to find the step that describes how to do that. I don't think the beacon gets flashed though
blacksmithforlife
I think the beacon is supposed to come pre-flashed with klipper firmware but I don't know. I haven't setup my beacon yet @miklschmidt can you weigh in here?
Neil S
Neil SOP3w ago
Right I am confused now maybe I have screwed it up then! I was also following along with https://youtu.be/wGJDW-B52v4?si=1fx7jWXGc8ZVWDMP
DigitalDragon72
YouTube
RatRig V-Core 4 Hybrid | Part 6 - Commissioning Process
Project Name: Kit: RatRig V-Core 4 w/Hybrid Motors and Enclosure Sponsor: Fabreeko The Rat Rig V-Core 4 is a high-quality DIY 3D printer kit with no compromises. Includes assembly instructions and printed parts for a super easy build experience. You can purchase your kit from Fabreeko: [https://www.fabreeko.com/collections/ratrig/products/rat...
Neil S
Neil SOP3w ago
I am sure he did the same
blacksmithforlife
what does it say in the printer.cfg since https://os.ratrig.com/docs/configuration#verify-endstops-and-z-probe says do what it says?
Configuring RatOS | RatOS
This is preliminary documentation for the upcoming v2.1.0 release. The work is still ongoing and the documentation is not yet complete.
TheTik
TheTik3w ago
just this:
# REMEMBER TO CALIBRATE YOUR BEACON!
# Run BEACON_RATOS_CALIBRATE for automatic calibration.
# REMEMBER TO CALIBRATE YOUR BEACON!
# Run BEACON_RATOS_CALIBRATE for automatic calibration.
might be able to set the beacon serial to the /dev/serial/by-idblahblah but that might break other ratos things
Neil S
Neil SOP3w ago
Sorry is that at me as I have no idea what that means
TheTik
TheTik3w ago
Could at least see if there is a beacon entry in there
blacksmithforlife
mostly automatic updates
TheTik
TheTik3w ago
Lets try it, and understand that automatic updates may be broken, and put that in a comment in the printer.cfg? @Neil S from your ssh session, navigate to /dev/serail/by-id/, see if there is anything labeled 'beacon' in there probably going to look something like usb-Beacon_beacon_RevH...
Neil S
Neil SOP3w ago
Ok I might be a while so please do t wait up 😭
TheTik
TheTik3w ago
I have a day job, this isn't it 😛 so take your time, i'll check in when I can
Neil S
Neil SOP3w ago
😂 Thank you Guys!
TheTik
TheTik3w ago
I plugged my beacon in and IMMEDIATELY had /dev/beacon be created I haven't setup anything in configurator yet, and this step still worked.
Neil S
Neil SOP3w ago
its clearly something i must have done wrong I just dont know what
TheTik
TheTik3w ago
beacon could be busted but I don't know how it would be broken in a way it would show up, but not be recognized and see nothing on their website about flashing firmware to it. I wouldn't think it would need any as nothing is being sent to it really, its a sensor feeding info back to the sbc
Neil S
Neil SOP3w ago
i am lost
MDFPereira
MDFPereira3w ago
From this, whenever you plug the beacon back it is detecting a stm32g0b1, not the beacon… you should have Microchip Technology, Inc. Beacon RevH instead are you sure you are connecting/disconnecting the correct usb plug?
Neil S
Neil SOP3w ago
uhm well i dont want to say yes and then look a fool but I will go and treble check now
MDFPereira
MDFPereira3w ago
did you go to configurator and on the top right click help/flash connected boards? it happens...
TheTik
TheTik3w ago
If this whole thread is because we weren't actually plugging in the beacon I won't know whether to laugh or cry
MDFPereira
MDFPereira3w ago
even then, it does not show Microchip Technology, Inc. Beacon RevH in any of the lsusb
Neil S
Neil SOP3w ago
yes I did do that yes the beacon was plugged in the cable has a Matt finish to it
MDFPereira
MDFPereira3w ago
can you send ls /dev/serial/by-id/*
Neil S
Neil SOP3w ago
yes trying to do get that now i cant get into the pi its been fine all day i am in, dont ask i was on parallels not mac OS its been a long day pi@RatOS:~ $ ls /dev/serial/by-id/* /dev/serial/by-id/usb-Klipper_stm32f446xx_btt-octopus-11-if00 /dev/serial/by-id/usb-Klipper_stm32g0b1xx_btt-ebb42-12-t0-if00 pi@RatOS:~ $ ill swap usb ports and try again
MDFPereira
MDFPereira3w ago
no beacon detected...
Neil S
Neil SOP3w ago
nope
TheTik
TheTik3w ago
I'm back to thinking the beacon is toast. It shows up in lsusb, but not as the right thing
Neil S
Neil SOP3w ago
i moved it into another USB.. /dev/serial/by-id/usb-Klipper_stm32f446xx_btt-octopus-11-if00 /dev/serial/by-id/usb-Klipper_stm32g0b1xx_btt-ebb42-12-t0-if00
blacksmithforlife
I would contact the beacon folks and ask what is going on
Neil S
Neil SOP3w ago
OK, thank you both for the help
TheTik
TheTik3w ago
Sorry we couldn't get it working today, good luck with the beaco folks!
Neil S
Neil SOP3w ago
do you think it would be a better idea just to buy another one to show that it is toast?
MDFPereira
MDFPereira3w ago
do you have another machine to use if not toasted? if so, go ahead if not, maybe try to flash beacon OG firmware and repeat RatOS steps
Neil S
Neil SOP3w ago
this is the beginning of the build for the v-core 4 so its nowhere near complete
MDFPereira
MDFPereira3w ago
https://docs.beacon3d.com/contact/#51-firmware-update try this and then repeat the configurator/help/flash connected boards probably you will need a vanilla version of klipper to flash the beacon
Neil S
Neil SOP3w ago
would it be a good idea just to start again with a foramtted SD?
MDFPereira
MDFPereira3w ago
don't think so... what I told is a good way to check if the beacon is gone cheaper than getting another one
Neil S
Neil SOP3w ago
OK thanks
MDFPereira
MDFPereira3w ago
YW
Neil S
Neil SOP3w ago
maybe I can ask RatRig if they can help if its taost I mean
MDFPereira
MDFPereira3w ago
maybe
Neil S
Neil SOP3w ago
Hi Guys, just a little update I tried everything and still had no resolution so I bit the bullet and bought a new beacon! Plugged it in and boom all working perfectly, guess I was just unlucky to get a faulty one from RatRig. Thanks again for trying to help!
AOne
AOne2w ago
I believe it's the same with me. My Beacon looses connection to the MCU randomly and it's been 10 days since my printer is fully assembled and not working yet, waiting for Tiago to respond my mail. Where did you bought your Beacon from? The best I find is 100 euros, which is not to my taste at all. I've rearranged tha USBs once more. Beacon and VAOC camera - directly to the pi, all the rest to the Hub and no more errors (yet). I've even made my first print. So it seems the hub is to blame. Somehow it struggles transferring the signal from the Beacon and the camera to the pi. Let's see what happens when the new hub ordered from Amazon arrives.
TheTik
TheTik2w ago
Glad to hear of the improvement!
Neil S
Neil SOP2w ago
I bought it from JB3D in the UK it was £90 and yes I could have done without that extra payout.

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