2FA ridiculous recovery wait time...
I have an account on my companies account, which I was never prompted to set up 2FA on. I've used this account for 2 years with no problems. After Christmas it started asking for 2FA authentication. I don't have these codes as I was never told to set it up. The recovery takes up to 5 days, which is unusual and uncessary for something as urgent as DNS. There has to be a way around this, surely?
4 Replies
?account-recovery
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.
If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don't know the email: https://dash.cloudflare.com/forgot-email
second link creates a ticket which gets responded to as soon as someone in support is available to do so
Amazing! Thanks for your response!