BridgeRequestTimeout
Hi all,
We've been running Novu for a little while now, however just in the past couple of days we're seeing a lot of BridgeRequestTimeout
We're not seeing any failures our side can we get some info on what might be going on here?
11 Replies
Just following up here.
We figured it out - after digging through our code - it was between Novu and Resend, I had to remove and re-add the resend integration and then set it as primary.
Is there a way we can setup notifications for failed Novu steps?
Ok this is still not fixed
Something is being flaky and we can't work out why
I can't see this being on our end. The API is responding in about 5 seconds - is that the timeout limit?
@inlustra
Could you please share the error details / logs / screenshot?
{
"url": "https://redacted/api/echo",
"statusCode": 408,
"message": "Bridge request timeout for
https://redacted/api/echo",
"code": "BridgeRequestTimeout"
}@inlustra, you just advanced to level 3!
There we go! 🙂
I'm 99% sure there's a 5 second timeout limit somewhere 😛
@inlustra as you have redacted url. Will it be possible for you to share the complete error with url to [email protected]?
please include your environment id as well
Ok! I'll ping it across now. That's the full error that I can see in the dashboard.novu.co (Other than being redacted)
Done 🙂
@Pawan Jain Any news?
For information, this timeout issue is happening because we have 5 second time limit with retry.
@Pawan Jain is there any update on this ?
@priyansh2205_02975
Is your issue similar as @inlustra , where one of their custom API request is taking more than 5 seconds?
It's probably worth me just highlighting here.
We ended up moving away from Novu because of this problem (Ironically Echo made that really easy)
The biggest BIGGEST red flag being that these errors were occurring with absolutely zero way for us to know about it.
I'll reiterate: The @novu/framework code goes ahead as though nothing has happened.