N
Novuβ€’4d ago
inlustra

BridgeRequestTimeout

Hi all, We've been running Novu for a little while now, however just in the past couple of days we're seeing a lot of BridgeRequestTimeout We're not seeing any failures our side can we get some info on what might be going on here?
8 Replies
inlustra
inlustraOPβ€’4d ago
Just following up here. We figured it out - after digging through our code - it was between Novu and Resend, I had to remove and re-add the resend integration and then set it as primary. Is there a way we can setup notifications for failed Novu steps? Ok this is still not fixed Something is being flaky and we can't work out why I can't see this being on our end. The API is responding in about 5 seconds - is that the timeout limit?
Pawan Jain
Pawan Jainβ€’3d ago
@inlustra Could you please share the error details / logs / screenshot?
inlustra
inlustraOPβ€’3d ago
{ "url": "https://redacted/api/echo", "statusCode": 408, "message": "Bridge request timeout for https://redacted/api/echo", "code": "BridgeRequestTimeout" }
Novu_Bot
Novu_Botβ€’3d ago
@inlustra, you just advanced to level 3!
inlustra
inlustraOPβ€’3d ago
There we go! πŸ™‚ I'm 99% sure there's a 5 second timeout limit somewhere πŸ˜›
Pawan Jain
Pawan Jainβ€’3d ago
@inlustra as you have redacted url. Will it be possible for you to share the complete error with url to [email protected]? please include your environment id as well
inlustra
inlustraOPβ€’3d ago
Ok! I'll ping it across now. That's the full error that I can see in the dashboard.novu.co (Other than being redacted) Done πŸ™‚ @Pawan Jain Any news?
Pawan Jain
Pawan Jainβ€’21h ago
For information, this timeout issue is happening because we have 5 second time limit with retry.
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