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Novu•2mo ago
Norrude

Novu Sync returns a 500

errorId: ef0c99330a47454996e4ed76e29a52d5 This error occurs both on Github Actions and CLI command: 
npx novu@latest sync \
  --bridge-url https://app.guided.energy/api/novu \
  --secret-key {key} \
  --api-url https://eu.api.novu.co/
npx novu@latest sync \
  --bridge-url https://app.guided.energy/api/novu \
  --secret-key {key} \
  --api-url https://eu.api.novu.co/
My remote environment is up to date and the same commande worked two days ago. What can I do, this causes a downtime for some of our production notifications.
14 Replies
Norrude
NorrudeOP•2mo ago
Our environment id: 6759b8ec8906425c9ce6ec06 (in eu) Same result with my local Tunnel (errorId: 49eb86804dc1488fbbf3075b53016914)
Novu_Bot
Novu_Bot•2mo ago
@Norrude, you just advanced to level 4!
Pawan Jain
Pawan Jain•2mo ago
@Norrude I am checking with these errorids @Norrude Are you using logo of type string in control schema
Norrude
NorrudeOP•2mo ago
branding.logo
Pawan Jain
Pawan Jain•2mo ago
As per logs, logo is defined as required, but its value is not set
Norrude
NorrudeOP•2mo ago
on which workflow ?
Pawan Jain
Pawan Jain•2mo ago
Can you share workflow id?
Norrude
NorrudeOP•2mo ago
It's not avbout a workflow, it's about a sync, I don't know of which workflow we are talking about And isn't the point of "control" to be set from the dashboard ?
Pawan Jain
Pawan Jain•2mo ago
I am checking for more information
Norrude
NorrudeOP•2mo ago
Ok so I have just changed branding.logo into "logo" and the sync worked. But, this is quite problematic to me, is v2 not ready to be used in production ?
Pawan Jain
Pawan Jain•2mo ago
is v2 not ready to be used in production
Yes, it is ready to be used in production. I am checking on why you faced this issue. It should have send error message atleast so that it is easy to debug from user's side
Norrude
NorrudeOP•2mo ago
Yes I agree, when can I expect to get error logs with that kind of information (is it hours, days, weeks or months)?
Pawan Jain
Pawan Jain•2mo ago
@Norrude it may take few days. I have shared the issue with team with all the logs and information. I will keep you updated
Norrude
NorrudeOP•2mo ago
Alright thank you very much Pawan. I might be interested in contributing in the future

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