Level up messages not sending at all

Hii, so I recently added kiai to my server and everything’s set up. The xp works, leaderboard works, custom message is set. But it’s not actually sending the level up message- I’ve checked the leaderboard and I have been levelling up. How do I fix this? Thank you

Solution

Hey @dizzy is this still an issue for your server?

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EasyThreads•11/27/24, 10:12 AM

Hey @dizzy! Our team will answer your post soon.

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dizzyOP•11/27/24, 10:12 AM

Ddizzy Hii, so I recently added kiai to my server and everything’s set up. The xp works...

Asleep•11/27/24, 10:49 AM

Can Kiai access the levels channel?

AAsleep Can Kiai access the levels channel?

dizzyOP•11/27/24, 11:13 AM

Yes it can

dizzyOP•11/27/24, 11:44 AM

Idk if this helps but I’ve even made the bot administrator to see if that was the issue

Shadow•11/29/24, 6:49 PM

I don't see any errors for your server in our logs @dizzy
Could you try disabling and reenabling the level up messages and then set yourself to a level higher so it triggers the message

Shadow•11/29/24, 6:49 PM

Ping me when you do

Solution

Codeize•1/11/25, 1:31 PM

Hey @dizzy is this still an issue for your server?