R
Railway4w ago
Erisa

Error "The selected runtime is not supported in this region." switching to metal

When I try to switch any of the services in my project cc6da1e6-256c-47fc-bf86-2d464d8eb369 (e.g. service 11f8563c-e639-4324-88d3-7ef47ddbad52 / deploy 681ad357-e19c-44e9-a1e4-88891dadad05) to the Metal region they all fail with the error "The selected runtime is not supported in this region.", even though there is no option to change runtime visible in Settings for these services. I don't have any volumes.
9 Replies
Percy
Percy4w ago
Project ID: cc6da1e6-256c-47fc-bf86-2d464d8eb369,11f8563c-e639-4324-88d3-7ef47ddbad52,681ad357-e19c-44e9-a1e4-88891dadad05
Erisa
ErisaOP4w ago
^only the first of those is a project ID, the other two are service and deployment IDs respectively I found https://discord.com/channels/713503345364697088/1287814917638066227/1287923852122394727 which is the only instance of the same error in this server but it didn't seem too helpful
Brody
Brody4w ago
try doing railway up again please
Erisa
ErisaOP4w ago
Ah, retrying the deployment from the dash didnt work but railway up did I believe the other services are still affected though e.g. e51c777b-426d-4c49-9f13-f2a2d1ba64d6 which is from a docker image, so cant railway up and 5a187175-54a0-407f-b518-490bc5e30c7b which is from github
Brody
Brody4w ago
I have switched the runtime for those services already, you can do a ctrl / cmd + k -> deploy latest commit on those.
Erisa
ErisaOP4w ago
Awesome, thank you! Deploy latest commit was what I was missing, I was retrying the failed deployment Its all resolved now, thanks again for the help!
Brody
Brody4w ago
redeploying a deployment would just redeploy it with the same runtime, it needed to be a fresh deploy. i've brought this up with the team, this should be transparent to you, it shouldnt need someone from the team to intervene
Erisa
ErisaOP4w ago
Yeah makes sense on the difference, not sure why I thought a redeploy would work - and thanks for bringing it to the team
Brody
Brody4w ago
no problem!
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