Purchase issue

One of my teammates is unable to purchase uc by his card. The previous time he was able to buy uc . Rn he is using the same card but it always going to unsuccessful. From the bank side they say it's all ok from their side. Myb the issue is from pubg end. Can u please check
Uid 5303926252
Ign:AIRRajib
Bank name :- Brack Bank (Dual currency supported)

Solution

Hello, @Amenadiel! Please contact the in-game customer service for further assistance with purchase-related issues. You can contact the customer service through your Account settings using the Customer Service option located at the bottom.

Jump to solution

AAmenadiel One of my teammates is unable to purchase uc by his card. The previous time he w...

minsted-kun•9/28/24, 8:25 PM

It maybe the card got frozen.

minsted-kun•9/28/24, 8:25 PM

Or insufficient funds

AmenadielOP•9/28/24, 8:26 PM

No all is ok. Able to purchase other things

minsted-kun•9/28/24, 8:26 PM

It maybe the limit is exceeded to games.

AmenadielOP•9/28/24, 8:27 PM

But it's saying that myb its close card/ insufficient fr that contact with bank first time. Then they said its not issue from there side maybe issue from pubg. Able to purchase others in app things

AAmenadiel One of my teammates is unable to purchase uc by his card. The previous time he w...

bauy•9/29/24, 5:22 AM

I got this issue too

Bbauy I got this issue too

AmenadielOP•9/29/24, 5:26 AM

Wait for admin's reply
Lets see what is the issue.

Solution

Quendi•9/29/24, 4:22 PM