Purchase issue

One of my teammates is unable to purchase uc by his card. The previous time he was able to buy uc . Rn he is using the same card but it always going to unsuccessful. From the bank side they say it's all ok from their side. Myb the issue is from pubg end. Can u please check Uid 5303926252 Ign:AIRRajib Bank name :- Brack Bank (Dual currency supported)
No description
Solution:
Hello, @Amenadiel! Please contact the in-game customer service for further assistance with purchase-related issues. You can contact the customer service through your Account settings using the Customer Service option located at the bottom.
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7 Replies
minsted-kun
minsted-kun2mo ago
It maybe the card got frozen. Or insufficient funds
Amenadiel
AmenadielOP2mo ago
No all is ok. Able to purchase other things
minsted-kun
minsted-kun2mo ago
It maybe the limit is exceeded to games.
Amenadiel
AmenadielOP2mo ago
But it's saying that myb its close card/ insufficient fr that contact with bank first time. Then they said its not issue from there side maybe issue from pubg. Able to purchase others in app things
bauy
bauy2mo ago
I got this issue too
Amenadiel
AmenadielOP2mo ago
Wait for admin's reply Lets see what is the issue.
Solution
Quendi
Quendi2mo ago
Hello, @Amenadiel! Please contact the in-game customer service for further assistance with purchase-related issues. You can contact the customer service through your Account settings using the Customer Service option located at the bottom.
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