Account suspended
Hi PUBG,
I started playing PUBG in Season 10 (2019) and really enjoyed the game. After buying a mid-range laptop, I tried playing PUBG on it to experience 90fps, but after two matches, I was kicked out. When I logged back in on my mobile, I saw my account was suspended until 2033 for violating rules. I think it was because I switched to an emulator from mobile.
I was disappointed and stopped playing for a year. After my friends encouraged me, I submitted a claim, but I didn't receive a response after 5 days. I’m asking if there’s anything PUBG can do to help with my account.
Thank you.
Solution:Jump to solution
It looks like the claim you submitted has been declined. If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
4 Replies
ID 5634058777
Pubg pls I did not violate regulations :catok: :catok:
Solution
It looks like the claim you submitted has been declined. If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.