R
Railway3mo ago
Jaime

help about it

I don't know what the incident is that I have reported. please help me, my account is relative new and I just subscribe for the hobby plan. My email account is [email protected]
No description
Solution:
I see you have opened two other duplicate threads, so ill make it clear, this ban stands.
Jump to solution
12 Replies
Percy
Percy3mo ago
Please provide your project ID or reply with N/A. Thread will automatically be closed if no reply is received within 10 minutes. You can copy your project's id by pressing Ctrl/Cmd + K -> Copy Project ID.
Hys
Hys3mo ago
hey there, what were you hosting until you got that notice?
Percy
Percy3mo ago
No project ID was provided. Closing thread.
Jaime
JaimeOP3mo ago
Project id ? But I can’t get in my projects ? How I can’t get my project ID ? Dermatolokica botcaldk-production.up.railway.app chatBotCNTsheet bot-cnt-sheetv01-production.up.railway.ap Just deploy chatbot that working with WhatsApp
ThallesComH
ThallesComH3mo ago
official whatsapp api?
Jaime
JaimeOP3mo ago
Not I using Baileys provider and WhatsApp business for interactions
ThallesComH
ThallesComH3mo ago
Railway doesnt allow non-official Whatsapp APIs
Jaime
JaimeOP3mo ago
So how I could solve it ?
ThallesComH
ThallesComH3mo ago
I guess there's an appeal form but tbh i don't know if you're going to get unbanned @Brody will send it you in the morning
Brody
Brody3mo ago
i dont know where it is and i dont think we look at it, so this thread serves as an appeal. thalles is correct, whatsapp bots that don't use the official meta api are not allowed on this platform as they are userbots, this is a ban-able offense.
Solution
Brody
Brody3mo ago
I see you have opened two other duplicate threads, so ill make it clear, this ban stands.
Brody
Brody3mo ago
As a courtesy i have went ahead and refunded your last invoice, you should see that show up on your orignal payment method in 5-10 days.
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