2FA support ticket response

How long does it take for CF to respond to a 2FA support query, ive verified the metas on the domains nearly 5 days ago and responded to the ticket yet no response as of yet. Ticket 01037998
3 Replies
Erisa
Erisa3mo ago
A few days would have been my expectation, I've added that ticket to the escalation queue so someone should look soon Someone from Support let me know they got back to you @AlexS4 and will be taking care of the ticket
AlexS4
AlexS4OP3mo ago
thanks @Erisa i had an odd response back asking for a list of which account i had added the meta values to, even though CF provided the list, in anycase ive responded giving the list to the technician so hopefully this will get resolved. @Erisa still wating for a response
Erisa
Erisa3mo ago
I bumped the escalation, thats all I can do
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