account theft
6 years ago I created an account using email, today it is linked to the account. Only I have full access to the email. After 2 years of playing, an in-game friend asked me to give him an account, and due to my stupidity, I gave it to him. He didn't return it back and linked his VK and Google accounts to it. At that time, I couldn't solve this problem. 4 years later... Today I logged into accounts from different emails and accidentally managed to log into the previously stolen one.I would like to get my game account back and unlink it from email and VK.
Solution:Jump to solution
Hi. Please be informed that trading, selling, purchasing & sharing of game accounts is against PUBG MOBILE's terms of service. Please refrain from participating in such activities. You may contact the in-game customer service if you require further assistance. :catSmile3:
5 Replies
Here is a screenshot of this account and UID 5176821534
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
This can help you
Sorry, I don't quite understand what needs to be done. Could you explain in simpler words? Thanks in advance
Solution
Hi. Please be informed that trading, selling, purchasing & sharing of game accounts is against PUBG MOBILE's terms of service. Please refrain from participating in such activities. You may contact the in-game customer service if you require further assistance. :catSmile3: