R
Railway•4mo ago
Jason Layton

I've invited someone to be a member of my project, when they click the link to accept...

It says they are already a member. On my side, it says their invite is still pending. The same thing happened the last time I invited them to a project, and I needed direct assistance from Railway support to fix it. Please help, thank you.
13 Replies
Percy
Percy•4mo ago
Project ID: 90d0d589-ced4-4a1c-a72e-e059255ada69
Jason Layton
Jason LaytonOP•4mo ago
90d0d589-ced4-4a1c-a72e-e059255ada69 Anyone?
Brody
Brody•4mo ago
hey, where does it say they are already a member?
Jason Layton
Jason LaytonOP•4mo ago
When they click on the invite link.
Brody
Brody•4mo ago
ah okay i see what happened they are already on your team as a seat member, they already have access
Jason Layton
Jason LaytonOP•4mo ago
Ok, but they are not able to "approve deployment".
Brody
Brody•4mo ago
okay now thats a problem, what happens when they click the button? cc @Angelo
angelo
angelo•4mo ago
Thanks for the tag. !t
Duchess
Duchess•4mo ago
New reply sent from Help Station thread:
This thread has been escalated to the Railway team.
You're seeing this because this thread has been automatically linked to the Help Station thread.
Jason Layton
Jason LaytonOP•4mo ago
And once again, like magic, it now works... This was our exact experience with customer service 8 months ago. Thank you.
angelo
angelo•4mo ago
So I didn't do anything! It just took some time for the project permissions to propagate. Funnily enough I got burned by this internally while testing the invite flows. It needs more love, expect some movement here soon. Not to come off like a very nosy resturant operator, but if you love our service, we'd love a tweete 🙂
Jason Layton
Jason LaytonOP•4mo ago
We do love your service. I'm not a twitter guy, but I will keep spreading the word. Thank you.
angelo
angelo•4mo ago
All good, happy to serve.
Want results from more Discord servers?
Add your server