I've invited someone to be a member of my project, when they click the link to accept...
It says they are already a member. On my side, it says their invite is still pending. The same thing happened the last time I invited them to a project, and I needed direct assistance from Railway support to fix it. Please help, thank you.
13 Replies
Project ID:
90d0d589-ced4-4a1c-a72e-e059255ada69
90d0d589-ced4-4a1c-a72e-e059255ada69
Anyone?
hey, where does it say they are already a member?
When they click on the invite link.
ah okay i see what happened
they are already on your team as a seat member, they already have access
Ok, but they are not able to "approve deployment".
okay now thats a problem, what happens when they click the button?
cc @Angelo
Thanks for the tag.
!t
New reply sent from Help Station thread:
This thread has been escalated to the Railway team.You're seeing this because this thread has been automatically linked to the Help Station thread.
And once again, like magic, it now works... This was our exact experience with customer service 8 months ago. Thank you.
So I didn't do anything!
It just took some time for the project permissions to propagate. Funnily enough I got burned by this internally while testing the invite flows. It needs more love, expect some movement here soon.
Not to come off like a very nosy resturant operator, but if you love our service, we'd love a tweete 🙂
We do love your service. I'm not a twitter guy, but I will keep spreading the word. Thank you.
All good, happy to serve.