Banned due to teaming when an enemy let me live in the event, please help 😭🐰
Hello,
Please can a customer service representative contact me urgently as I can’t file a claim. I’m so upset and I wasn’t teaming!
Please can someone look into my case.
Many thanks.
Solution:Jump to solution
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
4 Replies
Solution
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
Hi @.Nadïa.🌴 thank you so much for the prompt response. This is all I see when I try to click on File Claim, there is nothing to click on. Please can you advise what to do, thank you 🙏🏽
Please create a post on the official support subreddit instead.