Ban
Hello, my account id: 51361666823 and my friend’s account id: 51891771711 were blocked for teaming and I
I don’t deny that I got 06/28/2024 in the interval 15:10-15:20 (GMT+3) ban but I was unblocked on me and my friend 06/29/2024 in the interval 15:10-15:20 (GMT+3) and in the evening I just played with a friend and to me between 21:10-21:20 (GMT+3)
another ban arrives for me and my friend and also resets the points of the rating mode of the account for no reason, I understand that I was teaming up 2 times on the same day, but this was before the ban and I didn’t know what they were banning for and I still thought that I had already left punishment in the form of 1 ban turns out to be 2 for me and my friend, please forgive us for everything, we won’t merge anymore, we just really didn’t know, sorry, you can unblock the account and return all rating points.
Solution:Jump to solution
Hello, @SIAU! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response....
8 Replies
#support
I can't write there
I write there
Solution
Hello, @SIAU! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
I already wrote in game support and on gmail support on gmail I still haven’t responded to support in the game, the same thing
Please wait patiently for a response, @SIAU. It may take some time to receive a response due to enormous number of requests.