SOLVED STUCK LOADING SCREEN FREEZING & CRITICAL ERROR.
✅ ✅ For Anyone Still having this issue like i was and have tried everything. I Closed Logitech G HUB and Malwarebytes my game seems to start right up every time. ✅✅ Thank me Later!
548 Replies
Whats Malwarebytes?
Antivirus
Still won't😭😭😭
this did not work
You’re still stuck loading?
When did everyone experienced this problem?
yes i cant even get past the character selection screen
and now i cant uninstall the game
hia i've been having the critical error thingy on loading screen all the time since yesterday, i reinstalled, repaired, updated everything and still when i launch riot client or val - immiedately in tm i see 'riotcrashhandler'
first time i did like 13 hours ago when i was going to bed lol, tried a bunch of fixes but nothing worked so now im at it again
Try turn off all your antivirus
im always stuck here then it will just disappear
yeah same
did you download any app?
before it went like that
nope, just the game update
ohh
so im confused and i hope riot gets this fixed bro
seems like a lot of people get this
yeah
WAIT FUNNY GUY
UR ONTO IT
disabled my malwarebytes and it put me INNN!
nah
what antivirus you disabled
cause i keep disabling mine, but it still wont open\
should i delete it
hey
did you uninstall?
hello sorry
hi
u know what i have malwarebytes and i just closed it off
what malwarebytes
antivirus>?
not even fully disabled it just closed it from here
which one is your antivirus
yes my antivirus is malwarebytes
i just exited it from here
ohh
because mine is RAV and i did not even downloaded that, it just randomly spawned on my computer
i wouldnt fully uninstall it, thats not safe
oh then uninstall!!!!
coudl be bubbleware
okay
i try
ill try to use malwarebytes as my anti virus
sure but it's a little bit expensive
sometimes windows defender does the job just fine as antivirus
but f the RAV thing is not something u usually use and pay for
then uninstall
okay
ill try and i hope it will work
you pay?
yes for malwarey
but is there free/?
malwarebytes i do pay
i'm not sure...
cause theres a free download option
try that then! malwarebytes is one of top antiviruses
very safe
okay
i uninstalled but it still wont open😭😭😭😭😭😭😭😭😭
what could be the problem
ermmm 😦 okay so do u have nvida graphics drivers?
are they fully updated
yes
ill check
how do i check
okay good ur installing the update!
after it's done
restart your pc
okay
let me know if it works
it still wont work😭😭😭😭😭😭😭😭😭😭
im so sad
oh 😭
lets uinstalled this game
we have they same issue
you still cant open?
yah
😭😭😭
idk when this problem gonna be fix
real
i wanna play valorant already
how long have you been experiencing this problem?
almost 2days i guess
after update?
yah after update my valo can't play anymore
i hope riot will know our issue in their game
even tho i have 3050 i5
12th gen
yeah my specs are also good
and i still had the issue
4090
and such
real
i only have issue when i alt tab it freeze the game but now the new patch i can't even play
i quit
did everything but still won't
i cant get past agent select, it freezes at 0
whats this bs
@c3 @Zero im experienxing the same issue, did yall fixed it?
Same
Sadly no
I created an ticket
ill let you know if i get an proper answer
To Riot ?
Mhm
Okay
@c3 fixed his issue by disabling the malwarebytes
good job!
yess
disable your antivirus
!!
Oh aleight
only when u wanna play val ofc
@Zero
yes?
.
Ohh
I already did that but still the same☹️
Try yours and lmk
Did you close
Microsoft's own anti-virus
i only have that and ill try it rn
Yeah
Lemme trt it
Try
Okay
I literally did everything but unfortunately nothing happens and I am still experiencing the issue
OMG I THOUGHT I WAS THE ONLY ONE WITH THIS ISSUE. ITS BEEN GOING ON ALL DAY NOTHING FIXES IT
It worked
@Zero
so update ur cpu
Close ur antivirus
And ur good to go
lucky ☹️☹️
Can u send the screenshot of your anti virus
Please
Sure
its microsofts anti virus
Okay thanks
Real Time Protection?
I deleted my antivirus software and still didn't work when I tried a while ago
Ok I’ll try this
How
Mhm
ur drivers
is ur cpu intel
or amd
Intel
Okay ill send u the link
Okay
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 31.0.101.5592 (WHQL Certified) for Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
I have tried that some many times it just says no drivers found
mine is fixed now
Are you on a Msi laptop
why mine say like this
it should be closed
@cvltred are you in a msi laptop
There's no off or on at my antivirus
yeah not a msi but
idk
@cvltred windows 11?
Mhm
No
.
windows 10 n 11
I was in one of these help things for the same thing and the guy said to update cpu but if you have a pc it would not work
i disabled logitech but it still doesnt work? i dont have malware bytes
is this the latest Intel?
He said it was not compatible with nvidia
I'm using MSI laptop rn so i trying to DL the file
im also using MSI laptop
yeah
Latest driver
I use laptop
What's msi
A brand
Ohh
I hope it works
if not i will bury myself in my bedroom till my valo works
Update ur gpu/cpu drivers than restart ur pc and close ur antivirus
Then open valo
Nothing worked but thanks anyways :cry_7:
have you closed ur antivurisu
Virus
Yeah
:lonely_kermit:
Oh idk then
Mine worjed
riot should fix it bcuz theres tons of people exper8necing the same issue
I hope riot fixes this if it’s an issue on their side but idk
Oooh
Yeah i tought it was my pc at first
I hope so
:CH_PepeCry:
but i tried other games like
gta cs
they all worked
Why like this I can't even open it
I hope they fix this asap 🙏🙏
@cvltred
i dl this?
i am on windows 10
Ye
i installed this aswel
and launched it
what do i do next
hey guys
I already installed
update your graphics drivers
Hello
disable any antivirus u may have
check for windows updates
and close off as many programs in your tray as u can
when u launch val
make sure riot isnt already running
Tray?
Is that like you task manager
Or that picture you sent
I just installed what now @cvltred
Hey im at the hospital rn ill let u know when im home
spicture!
Ohh okayy
Still won't work☹️☹️
NEVERMIND
LETSGOOOOOOOOO
ITS ALREADY WORKING
THANKYOU VERY MUCH @cvltred
YAYYYY ZEROOOO
GOOD JOB
LESGOOOOOOOO
YIPPE IM SO HAPPY
No worries!
but how the heck tp remove this PHYSX CPU
Have fun!
@Zero are you on a laptop
Yes
what did you do?
i also installed and ran the intel download
I just installed it
NV MIT WORKS
I LOVE YOU'
VV
NV
IT WORKS
Then restarted
TYTY
LLNICEEEE
Why the hell do I have this much latency
anyone here knows where to dl vibrance enhcance?
@track Are you on laptop
yes
MSI
that is some insane ping
I got 33ping but idk why my game latency like that
Lol
😭
closing g hub did not work
turned out to be cause of malwarebytes.
yea I tried to do that
but I still get this one error
hmm interesting
mb
thats a different error though fro mmiune
this isnt my image btw
I didnt do anything and I tried to find a fix for it but none of it worked
I tried to delete vanguard and reinstall
i had the same error but it was from me so idk if my fix is gonna work but come in dm
How do you turn the f the malwarebytes
on your taskbar you see the little ^ symbol?
click that
look for the malwarebytes icon
right click the icon and select 'quit'
hey just a headsup reinstalling does nothing bc this isnt a file corruption error
it's a bad antivirus compatibility error
Do you have to pay for the malwearebytes
Cause I got something else called webroot antivirus
quit that one
well yeah you do if you want all the necessary features it offers
I’m not home but I 100% sure I don’t have that malwearebytes because I got blue screen and took it to Best Buy and now I have webroot
Are you on a laptop
@Chroniiq
ive downloaded this, ran it, reinstalled valorant, reinstalled vanguard, restarted my pc more times than i can count, let valorant and vanguard through my firewall, quit malwarebytes, and ran valorant as an admin, nothing has worked. i get to the loading screen, and it just closes. i dont know what else to do
u didnt mention anything about drivers
i made sure my gpu drivers are up to date, they are
what cpu do u have
intel i5 9300h
2.4ghz
hmmm
i'm at a loss
me too
Real bro
?
Shi does't work I tried everything
deadass
tried so much stuff not one thing has worked
Riot telling us to touch grass
im js tryna play the game man 😭
Same bro
i basically dont play anything else
I play valorant 10 hours a day
type shit
Maybe it tells me to touch grass
i dont understand how some people are able to get in and im not
ive heard that its mostly windows 11 players that are getting this issue but idk
im on windows 11
i dont really see why that would change anything
Me 2*
Probably something in the files messed up cuz the update ion know
atp its gotta be a corruption in the files
idk man
ive tried just about everything
But like I pressed repair in the riot thing
and the first time i had a loading screen crash incident
And it said my files r ok
reinstalling vanguard did the trick
same here
idfk what else to do
then how do I fix it?
We gotta touch grass then
i am NOT touching grass
i need valorant
im a fiend
I no no wanna 😦
its unhealthy
Why riot take so long to answer my email bruh
lmk if you find anything
It was completely normal b4 the update
It happened after this update
yeah same
never had any issues before 9.0
and now all of a sudden
i cant even get into the game
Is your tpm 2.0?
same
what?
I saw somebody say u needa have tpm on 2.0
To play
Ion know
tf is tpm
Nvm
ok
omg same
how did ya'll solve it
i have the same error i think thats the pic i posted on here can i also know how you fixed it?:val_HelloBro:
Stuck aswell
i tried again and it shows this
when episode 9 ccame out
same
finally not alone
same i tried again auybwduhadwawd
bro for me
now this error message comes up
it shows the loading screen
and then it turns off
then closes right
it has nothing to do with my pc specs
YESSS
yeah
SAME
I just wanna play val with ma homies
i've been trying to solve it since yesterday TvT
same
SAME
me too :val_HelloBro:
AS SOON AS I UPDATED IT
IT DIDN'T WORK
EXACTLY
whhat gpu you got?
maybe the same gpu
just askingg
RTX 3070
hbu
Damn
Gtx 1650
Ok nvm
it has nothing to do with the gpu
i hate this
BUT IT WORKS FOR MY FRIENDS
i just wanted to
play
FOR SOME FUCKING REASON
val
Same
bro
i feel you
BRO YESS IM THE ONLY ONE THAT ENCOUNTERED THIS IN MY FRIENDS CIRCLE
Nah
we the same problem and situation
Lemme try reinstalling my vanguard
i hope it works for youuu i tried it and still had the same error TvT
bro
it got even worse
Please
help
anyone
I'll reset my whole pc
i just wanna have fun
Have you reinstalled the game?
many times
this happenend when i reinstalled vanguard
are yall getting the critical error notif too?
Have you been able to go into Task Manager to close the Vanguard process, uninstall it, and then open Valorant to install it?
BRO MY VAL OPENED
how
please help me:val_KekwSob: :val_KekwSob:
HOW PLEASE HELP
MINE GETS TO LOADING SCREEN AND CLOSES
I DOWNLOADED THISSS
?
HOLD UP LEMME GET THE LINK
ok
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 31.0.101.5592 (WHQL Certified) for Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
i downloaded that
didnt do shit
what exactly did you do
I Just ran it and restarted then suddenly it worked
did you just go to your downloads and run it?
i restarted after running it
and it "extracted' something
idfk what it did
my val dont work bru
i did a lot of tweaking since yesterday TvT but none of them worked so idk if that helped when i downloaded this
what did you do tho..
I download it?
mhmmm
i do have it downloaded though
wait lemme reinstall it
well i tried the compatability thing
like open as administrator and shit
now it shows this
then that didnt work so i redownloaded my game
then i installed that
ok
lemme reinstall that
Please go into C:\Riot Games\League of Legends\Game (Or the folder that you have it installed) right click League of legends.exe -> Properties -> Compatibility and enable compatibility with Windows 7 and it should work, try with bots first and they jump into a normal game!
i had that error yesterday and then i stopped trying, tried again earlier then it showed up a diff error something with my windows
this happened when i reinstalled vanguard
wait lemme reinstall Intel arc and valo
I reinstalled it in my 😄 drive and still the same result
D:
I get this or it won’t load past the loading screen
@Archio which driver should i install
yeah i did this as well
but mine was with windows 8
have you tried to also reinstall riot client ?
i tried compatability mode
didnt do anything
yes
@Archio are you on laptop
wait
i just chose the most recent one
ok
yesss
This only works as a fix for those with intel cards
same
i have an intel cpu
☹️
I think that intel thing only works for people on laptops
Not a pc
im on laptop
intel thing didnt do anything
Do you have a intel cpu
oh :val_CatBigStare:
yes
I have a nvidia graphics card
i have an intel cpu and nvidia gpu
hmmmmm how bout the compatability thing
yep
the disable
fullscreen backgrounds
and run as administrator
I have nvidia too. I tried rollback, clean install, its not the card i dont think
Do you have a razer device?
I think because you have a intel card and nvidia card is why it won’t work
I have and nvidia gpu and intel cpu
I think this is something Riot needs to fix on their end tbh
Yes
?
bro @Archio has nvidia gpu and intel cpu
wdym
Someone told me they don’t work because they are not compatible
i also deleted my G hub
oh
Try closing synapse
should i try deleting my razer app
Did yall make sure it has the abilities to go through your firewalls
then i tried to like tik and untick my firewall thing with riot and valorant
I will try when I am home but then how is my keyboard going to work
If its shut down out of the taskbar itll be the same
im nott sureee if thats included in the apps thats preventing valorant buttt you can try
The keyboard works either way, synapse is just for keybinds and custom controls. And if you have them loaded onto the keyboard (which i think some allow) you dont need synapse active at the time
Well the good thing is I only use it for the color stuff on my keyboard
Is your valorant working @Axarian
im reinstlaling to check without all the excess changes i did to the program settings
have you tried to uninstall everything and reinstall it again?
yes
ive reinstalled val twice and vanguard once
Just let me know if uninstalling synapse works
hmmmm wait huhu i shall look into it and let you know if i find something more
ok thank you
My Game Is stuck in load screen can anyone help me please ?
i got mine working
make sure when you uninstall, you uninstall everything, including the files in programfiles, programData and the whole Riot Games folder in local disk
do a clean install, install valorant, restart the pc. go to services.msc in your computer, find vgc and go to properties, set to automatic and run.
if your valorant throws up this image, follow the filepath listed at the top of the error and find the application it mentions, go it properties and remove its running as a adminstrator
I’ve did a clean uninstall and it did not work
like with every file removed? does your firewall let all instances of riot client and valorant through. also did you do the vgc thing
I have done all of that and when I see if valorant is thought the fire wall there is a check next to both of them
wswswswswwswswswssadwswswswswswwwwwswsws
BRO HELP
SAME PROBLEM
IDK WHY I DELETED VANGUARD
HELP
PLEASE
same problem
it shows the loading screen and then it ccloses
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 31.0.101.5592 (WHQL Certified) for Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
downland this
and restart
That only works for laptop people
Is there just no fix
MY VAL WORKS
what'd you do?
download this
intel graphics drivers?
😮
yeah
do you have a intel cpu or gpu?
i have intel cpu
nah lol
neither lol
nvm
darn
If you are on laptop the intel graphics drive will work
try looking for ryzen
Idk know the fix on pc
bro
brudda
do you have an intel cpu?
disable it
disable antivirus;3
which gen
Yes I have tried that intel thing and when it is done extracting I hit begin instilling and then it says error no drivers found
no luck
okay this will b funny but if ur not scared to do it, uninstall your antivirus, install malwarebytes and then just disable it
core root changes
but this only applies if you already updated your graphics drivers, checked your memory, made sure your cpu isn’t crispy and checked if your bios are correct
reboot pc at this point
it wont work for me
nothing works
it just says critical error in the loading screen
did u try all of the above
.
?
alr
close it from tray, task manager
should work
mine only works while it’s disabled, when i turn my pc back on and the antivirus works in the background val doesn’t load looool
still isnt working
si
i tried updating my driver
says this
every time
nvida graphics>
uh
i have both
;-;
aii
i’m surprised they’re letting this go on for so long
Yeah nothing works lol
nvidia update just released i think
Yea, didn’t help though
I just get a black screen now. Don't even see startup lol
if youre gettting this image it means that you have some parts of your install with admin priviliges and some without
Mine just gets stuck on an infinite loading screen
Same now. I eventually get a crash error
So basically if we get this critical error on pc, are we cooked?
@Saucywan think you can help us
I guess so unless you have intel drivers cause it seems to be working for those users lol
ngl diss 1 worked
thx
I think the intel drives thing is for people on laptop because I got a intel cpu and I have tried many times and it has not worked
Did you download the software?
aka the drviers
I think we just need to wait for riot at this point tbh
Yea, I don’t use Intel lol
I have a nvidia driver and a intel cpu and yea I clicked on the link downloaded it, it stared extracting files and then I clicked begin installing and then it just says error no drivers found
Agreed
win+r, msinfo32, send a photo
I just need to work asap so I can be hardstuck silver 🔥
I’m not home at the moment but I can find a photo that looks like mine
No I require yours
Even if it says the same thing
I wonder if this is a GPU related issue
The only thing I have not tried is turning off my anti virus(I have the webroot one because I got blue screened and had to have it to remove the blue screen)or close Razer synapse
I think this is just cooked atm
He I’ve been trying to fix it sense 11:00 yesterday
Turns out this critical error thing has been a thing for years
This error does not mean the same thing for every single person. Most of the time before this error in the drivers normally means that the game crashed for another reason. You could try disabling all third party software.
Download auto runs from the system internal suite
https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns
When you have it open press file, and then run as administrator
Then uncheck anything that is red or yellow
Except Vanguard and anything that fails to be unchecked
Restart your computer and then try the game again
Autoruns for Windows - Sysinternals
See what programs are configured to startup automatically when your system boots and you login.
Ok I will try it when I get home
Thx for helping
HOLY FUCK THANK YOU DISABLING MALWAREBYTES FIXED THIS
THANK FUCK FOR YOU
I have tried that yet
@Uchuu are you on a pc or a laptop
PC with Malwarebytes I disabled Real Time Protection
Is that all you did was disable real time or did you do something else
I unchecked everything here
That's all
Ok I will try it when I get home
I gotchu bbg
I dont have these options i think its a premium thing lol
darn
although i've tried just closing it completely and still doesn't work
my game still not woriking
strangely its working on my ps5
hey hey
i have a paid version of it so i’d have to uncheck even more
but i dont even do that i just turn it off from task manager
try that?
do you see a 'malwarebytes service' in your task manager?
yes
but yk what
dont worry ab this
all you need to do is close it from the taskbar tray (^)
uhh
I did lol but then i also saw this open and was thinking maybe this is what needsto be closed also for it to work but it doesnt seem like i can lol
it didnt work for me
Disable all antivirus
I’ll help later if still nothing
i tried turning every antivirus off then reinstalling vanguard nothing worked for me man
install the latest intel drivers
i tried EVERYTHING
and that fixed it
THINK YOU BRO
IT WORKED \
hello everyone, sorry, how to solve this problem? :val_Sniffa:
my issue happened after i crashed, reopened, finished playing, and then got a penalty and alt tab'ed and had to close it cause it froze. ive tried everything i can think of cause i only use basics windows antiv
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 31.0.101.5592 (WHQL Certified) for Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
Download that RN
it worked for me and another dude who had the issur
It not only launched the game, it fixed the tab out crash issur
If ur processor doesn't support that I am not sure what caused it
We both had 4060 and i5 12gen pretty sure so if ur having similar issue with these specs do try this out
Download the latest official NVIDIA drivers
Download the latest official NVIDIA drivers
Nvidia drivers if required
after i installed it do i need to do anything else?
I had the newest drivers disabled antivirus still nothing working
I really tried everything
Last hope the support waiting on it now
i have amd drivers
i contacted support weeks ago and they said to check my internet
my computer is connected to the internet via ethernet and i have no other issues lol
and also it doesnt leave task manager, takes 0 cpu, but like 1,600 mb of my memory,
just a lil less than opera
Did riot will do update to fix this issue ?
Nothing fixed this issue with me
i restarted my pc now what? can you help me pls?
Yeah it is just broken guys
Nothing else to say I think unfortunately
I did everything as well as disabling my antivirus/malware virus and it still didn’t work ;-;
Man why's support taking so long bruh
Unless you're playing on a laptop with intel drivers, which is probably like 10% of this discord; We're cooked until riot addresses it
Yup
So what do we play now?
Riot really tellin us to touch grass
turning off malwarebytes worked for me
insane how we have to do that for the game to work though
so everyone else got the same problem
I closed malware bytes and it wont work still
yeah
I downloaded the intel thing AND ran it as administrator AND turned off malware virus
And it did NOT work dude
This worked for me yesterday
Same here
Nothing works for me
If u guys play minecraft the hypixel summer bingo is pretty fun
Something to do while riot fixes their shit
Or wynncraft
turning off malwarebytes worked!! thank you so much
lowkey delete that lol
just reinstall it if you wanna double check but windows is all you need
Restart ur pc
Launch valo and check if it worked
i downloaded it yesterday and it worked
Nothings working. It’s been a whole day or two like this (I forgot) I tried EVERYTHING I COULD FIND
:cry_7:
yay:3
nothing in this post has helped me
does it tell you what error you have?
i tried looking for solutions online last night but the same shit just keep showing up
I install this and it work 😄
i dont get an error
i just get to the loading screen and it closes after some time
Me too
'
?
I would prefer restarting pc and optimising it it may happen due to ram usage in background if it is not working check valorant files if they corrupted then reinstall the game if that not working too then please touch some grass
Any fix yet?
its been like this for like 3 days bro
when is it gonna be fixed
my cat pressed random keys on my keyboard awndkjaldw
ikr..
maybe
your cat pressed k a whole bunch
uhm
yes she did
i found a video
video of what
but i think u already did all the steps he did
for the crashing
lemme see
hold on
alr
oh
wait
i caant sent links
aiwndikandw
can i dm it to you
for some reason it wont let me sent yt links
I'm having the same issue on League I don't know if its just me
mine was doing it when starting now it does it while i play
for the past 3 days i just get to the loading screen and then my game closes
I'm assuming the admins dont check these posts?
kanka yardım et
bu sikik
açılmıyo
@cristiano Bu yalnızca İngilizce bir sunucudur
(Translation: This is an English only server)
OH MY DAYS I FINALLY FIXED IT
BRO SOMEONE ON REDDIT TOLD ME TO DO THIS
Intel
Intel® Driver & Support Assistant
This application provides driver and software updates for your Intel hardware.
IT WORKED
can someone help with this
ive tried everything\
What have you tried?
In terms of the solutions provided in this chat
uh
i have uninstalled
reinstalled
and
tried running as administrator
ive reset my computer idk how many times
i hvae also tried updating my nvidia
i also can nsee in the chat it says to disable antivirus but idk how to do that with mine
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 31.0.101.5593 for Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
^
Try downloading and running this
is that okay for laptop
Yup
thank u ill try it
uhhhhhhhhhhh
What kind of cpu do you have?
it is
amd ryzen 9
i think thats it idk anything ngl
6900hs
thats why i didnt think the intel thing would work
This is for intel bro
LOL
i know
I'm on the same boat as you, i can't find any fix AMD wise...
been like this for like 2 days now
omg exactly its so weird
I had to kill my malwarebytes for it to work. Kind of concerning you need to disable an antivirus to play valorant butt
Not an intel user btw
anyone know the fix to the loading screen yet
i have it too 😭
wym like disable ur antivirus? cus i tried with mine and did not work
yeah, i tried basically every solution others mentioned
for like two hours of troubleshooting
then i just quit malwarebytes
and it launched
but ive also heard ppl say that doesnt work
go to r/valoranttechsupport a lot of useful things people said there
and almost all the posts are about this issue cu its so common after the update
@jayna
win+r, msinfo32, send a photo
Also what GPU do you use?
nvidia? is that right
let me send a pic
Ok 👍
Are you on the newest nvidia drivers?
If you don't know please go ahead and check
By launching geforce experience
yes
Ok thanks
Also you said you had your antivirus disabled, correct?
yes
i disabled it and tried opening val and it still didnt open
What antivirus are you using?
aura
And you're sure it was fully disabled?
yes i think so it said disabled so
i just checked and yes it was
Ok
What gpu do you have?
nvidia
I mean the specific GPU
ohh
um im not sure i have a laptop
it says nvidia geforce rtx
There should be four numbers after that
Open task manager and go to performance
Then click on gpu and you'll see the model in the top right
nvidia rtx 3050
Ok
When do you encounter the error?
Is it as soon as you try to launch the game or when you're loading into an actual game?
right when i open valorant
How long does it take until it pops up?
i mean sometimes it doesnt even pop up but it will take a few minutes
sometimes its a black screen and other times i get that pop up
or sometimes i get fully stuck on the screen and have to reset my computer to exit out of it
Are you running any software in the background like a recording software?
hmm
You could also just have a memory issue. You could run a memory diagnostic test
i have game bar?
how do i do that annd how would i fix it
If it is a memory issue then it's pretty difficult to fix considering you have a laptop
But to run it all you have to do is type in
memory inside of the Windows search bar and it should pop up
This will take some time
well
there wasnt an issue
so idk what else to do
i would be shocked if there was a memory issue tho because i did just get this laptop a few months ago
what else can i do
Hm
ive also submitted a ticket a few days ago too but im not ssure what more that can do
Open cmd as admin
Enter
and then enter
Then send a photo
nothin really lol
unless you have intel hardware
cause I don't even have malware bytes and this still doesn't work
disabled all antivirus stuff too
boi i cant send the link here TvT
it doesnt work
sorry bout that
@o. bro did you get it workinh
So if I have windows defender, I just need to close both that and GHub and valorant will open?
I fixed my game by disabling antivirus
Okay
just the normal windows one?
Nah, I did it through an external antivirus
i dont have an external one:(
anyone still have this problem
i do