Account banned for no reason, please HELP!

We are the team who qualify from 2 place on UK server for PMES. My account 》crzHeadUp《:5180986001 I played yesterday night wow's after one tournament and today I have ban on the account. It is somebody from your server who can check what's the problem please? I never play with hack and will never do. Next week we have games on 24-26 June and now I have ban for no reason. Please forward the message to somebody who can help please. Thank you and have a good day!
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com. If your issue is not resolved after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
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13 Replies
Solution
Navneet
Navneet2w ago
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com. If your issue is not resolved after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
HeadUp
HeadUp2w ago
But I don’t use hacks or something! Why?
Navneet
Navneet2w ago
Yeah, for that you need to contact customer support on game or at email service@pubgmobile.com If your issue doesn't resolve there then try on reddit.
HeadUp
HeadUp2w ago
Ok ‘ Thanks for helping me! ❤️ How can I found it on Rebbit?
Navneet
Navneet2w ago
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
HeadUp
HeadUp2w ago
I didn't play with hack or stuff like that, I put UC from other platforms but I didn't know that I can get ban, please help me to get my ban!!! I send messages on Reddit, I need to wait now!
Navneet
Navneet2w ago
Yeah What's you ban notice? If it's for UC that you have to pay back UC that you owe to PUBG.
HeadUp
HeadUp2w ago
No description
HeadUp
HeadUp2w ago
This one ! How?
Navneet
Navneet2w ago
Then wait for reply in Reddit
HeadUp
HeadUp2w ago
Is there any chance they'll debane my account?
Navneet
Navneet2w ago
In Reddit you will get reply about your account. So wait.
HeadUp
HeadUp2w ago
Okay, thank you!