High ping on a server

So for the past few weeks or maybe a month, I've been getting high ping on Singapore server. I'm from Bangladesh, and it's usual for Mumbai to have the best ping but the problem is, its gonna sound bad but Mumbai server is exceptionally toxic. I used to play on Singapore before on like 50-60ms but for a while I've been getting very high ping on it. And surprisingly low ping on Hong Kong too where I had sub 200ms ping on Hong Kong before. And the state of Mumbai server is unplayable for me, had throwers 2 games in a row, and for stupid reasons too like someone told kj to do setup and he got angry....
No, I'm not being racist in any way, it's just a fact that Mumbai server is more toxic compared to Singapore for me.

So if anyone finds any solution please tell.

Many people were saying it's cause of ISP but if it is, what do I even tell my ISP ofc I can't just tell them high ping on Singapore server in Valorant

TTAPI So for the past few weeks or maybe a month, I've been getting high ping on Singa...

Support Agent•6/19/24, 9:36 AM

High ping issues can be particularly frustrating. Here are a few steps you can take to potentially resolve or mitigate your high ping on the Singapore server:

Check Internet Stability: Make sure your internet connection is stable and that other applications or devices aren't consuming too much bandwidth.
ISP Contact: While you mentioned being unsure about what to tell your ISP, you can inform them about your high ping on specific servers and ask if they can optimize your routing. Say something like, "I am experiencing high ping to certain servers located in Singapore in my online games. Can you help with this?"
Use a VPN: Sometimes, using a VPN can route your traffic more efficiently. However, this is a hit-or-miss and might increase your ping.
Network Configuration: Reset your router and consider using a wired connection if you're on Wi-Fi. You can also try changing your DNS settings to something like Google DNS (8.8.8.8, 8.8.4.4) or Cloudflare DNS (1.1.1.1).
Valorant Network Tweaks: Ensure that your game and system are fully updated. You can also try running “netsh int ip reset”, “ipconfig /release”, “ipconfig /renew”, “ipconfig /flushdns”, and “netsh winsock reset” commands in CMD as an admin.
Riot Support: If the issue persists, consider submitting a ticket to Riot Games Support for more targeted assistance. You can do this here.

Hopefully, one of these steps helps you get a better playing experience.

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TAPIOP•6/19/24, 9:53 AM

anyone?

!Kentaro•6/19/24, 10:17 AM

same problem already 2 month still not fixed

Kanak•6/19/24, 10:56 AM

Mine just works fine it must be problem with your isp i get like 5ms on mumbai and 60ms on singapore

Kanak•6/19/24, 10:57 AM

Maybe try changing your dns

Kenji-San•6/19/24, 1:11 PM

who is providing your internet service @TAPI if you already mentioned that in some other thread please link it here

KKenji-San who is providing your internet service @TAPI if you already mentioned that in so...

TAPIOP•6/19/24, 1:12 PM

Brothers Online BD

KKanak Maybe try changing your dns

TAPIOP•6/19/24, 1:13 PM

so far tried:
Changing DNS
Trying on a different PC
Flushed DNS
Resetted Router
Used VPN

im using ethernet if anyone wants to know

Kenji-San•6/19/24, 1:32 PM

hmm I see 60ms on average by Brothers Online ISP to Singapore, can you DM me your public IP and traceroute to 151.106.248.0 let me know if you need a hand with these @TAPI

Reudplays•6/19/24, 2:13 PM

Same issue, but the thing is i dont mind playing on mumbai server. Playing from Kolkata i used to get 28 -33ms. Now I gut 40- 50ms. I use the google DNS which shows 27ms when I ping it on cmd but in game i'm on 40-50ms. Any idea why there's a bump up in the ping? @Kenji-San ? My ISP is ALLIANCE BROADBAND.

TTAPI So for the past few weeks or maybe a month, I've been getting high ping on Singa...

no•6/19/24, 2:16 PM

same issue for me!

no•6/19/24, 2:16 PM

used to get 55-60 ping on sg server now getting 130+

Chong•6/19/24, 2:30 PM

just experience 400-600 ping on Singapore server, I usually get 10-20 ping. I'm from Malaysia

Chong•6/19/24, 2:31 PM

I'm switchin to Hong Kong for now as it only shows 50 ping

CChong just experience 400-600 ping on Singapore server, I usually get 10-20 ping. I'm ...

Shizoru•6/19/24, 2:33 PM

same here

ΔβĆ T1TAN•6/19/24, 2:36 PM

i m from uae and i m getting 275 rn

ΔβĆ T1TAN•6/19/24, 2:37 PM

we just gotta wait until they fix it ig:val_PeepoSad:

!Kentaro•6/19/24, 2:58 PM

@Kenji-San My isp : PT Telkom Indonesia

TAPIOP•6/19/24, 4:06 PM

guys stop pinging him, he can only do so much in this case.
since a lot of people are having the same issue, i think its related to the whole game. We either gotta live life like it is now or wait for it to get fixed, which i assume wont be anytime soon considering it has been there for months.

!!Kentaro @Kenji-San My isp : PT Telkom Indonesia

Kenji-San•6/20/24, 9:42 AM

@!Kentaro What are you getting to Singapore, our metrics shows us average of 28ms towards Singapore from PT Telkom Indonesia players.

Kenji-San•6/20/24, 10:53 AM

@TAPI We have reached out to brothers ISP, this one is a bit more complicated as they have no presence in Singapore or anywhere in fact, so they have to rely on transit providers ( or random good will ISPs) to propagate their IP prefixes to the internet, since we are learning these routes ( IP addresses from which you guys are playing ) from various providers instead of having a stable upstream ISP, we have to come to an agreement which is best for them. Brothers also have limited online presence in terms of contacts, support or emails where can we reach out. TLDR this might take a while

KKenji-San @!Kentaro What are you getting to Singapore, our metrics shows us average of 28m...

!Kentaro•6/20/24, 10:59 AM

Mine 19-24 average in game ping the problem is on Lobby ping

!Kentaro•6/20/24, 10:59 AM

It make queue take so long

!Kentaro•6/20/24, 11:00 AM

I already explain to my ISP about this issue but I think they didn't understand the problem

!Kentaro•6/20/24, 11:01 AM

Maybe you can try contact them and explain Them pls

!Kentaro•6/20/24, 11:01 AM

It's been 2 month

!Kentaro•6/20/24, 11:01 AM

Still not fixed

Kris <3•6/20/24, 11:32 AM

what's wrong with Singapore server?

Kris <3•6/20/24, 11:33 AM

and is there a way to fix it

Kenji-San•6/20/24, 12:39 PM

nothing is wrong with the Singapore server