V
VALORANT6mo ago
TAPI

High ping on a server

So for the past few weeks or maybe a month, I've been getting high ping on Singapore server. I'm from Bangladesh, and it's usual for Mumbai to have the best ping but the problem is, its gonna sound bad but Mumbai server is exceptionally toxic. I used to play on Singapore before on like 50-60ms but for a while I've been getting very high ping on it. And surprisingly low ping on Hong Kong too where I had sub 200ms ping on Hong Kong before. And the state of Mumbai server is unplayable for me, had throwers 2 games in a row, and for stupid reasons too like someone told kj to do setup and he got angry.... No, I'm not being racist in any way, it's just a fact that Mumbai server is more toxic compared to Singapore for me. So if anyone finds any solution please tell. Many people were saying it's cause of ISP but if it is, what do I even tell my ISP ofc I can't just tell them high ping on Singapore server in Valorant
No description
18 Replies
Support Agent
Support Agent6mo ago
High ping issues can be particularly frustrating. Here are a few steps you can take to potentially resolve or mitigate your high ping on the Singapore server: 1. Check Internet Stability: Make sure your internet connection is stable and that other applications or devices aren't consuming too much bandwidth. 2. ISP Contact: While you mentioned being unsure about what to tell your ISP, you can inform them about your high ping on specific servers and ask if they can optimize your routing. Say something like, "I am experiencing high ping to certain servers located in Singapore in my online games. Can you help with this?" 3. Use a VPN: Sometimes, using a VPN can route your traffic more efficiently. However, this is a hit-or-miss and might increase your ping. 4. Network Configuration: Reset your router and consider using a wired connection if you're on Wi-Fi. You can also try changing your DNS settings to something like Google DNS (8.8.8.8, 8.8.4.4) or Cloudflare DNS (1.1.1.1). 5. Valorant Network Tweaks: Ensure that your game and system are fully updated. You can also try running “netsh int ip reset”, “ipconfig /release”, “ipconfig /renew”, “ipconfig /flushdns”, and “netsh winsock reset” commands in CMD as an admin. 6. Riot Support: If the issue persists, consider submitting a ticket to Riot Games Support for more targeted assistance. You can do this here. Hopefully, one of these steps helps you get a better playing experience.
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TAPI
TAPIOP6mo ago
anyone?
!Kentaro
!Kentaro6mo ago
same problem already 2 month still not fixed
Kanak
Kanak6mo ago
Mine just works fine it must be problem with your isp i get like 5ms on mumbai and 60ms on singapore Maybe try changing your dns
Kenji-San
Kenji-San6mo ago
who is providing your internet service @TAPI if you already mentioned that in some other thread please link it here
TAPI
TAPIOP6mo ago
Brothers Online BD so far tried: Changing DNS Trying on a different PC Flushed DNS Resetted Router Used VPN im using ethernet if anyone wants to know
Kenji-San
Kenji-San6mo ago
hmm I see 60ms on average by Brothers Online ISP to Singapore, can you DM me your public IP and traceroute to 151.106.248.0 let me know if you need a hand with these @TAPI
Reudplays
Reudplays6mo ago
Same issue, but the thing is i dont mind playing on mumbai server. Playing from Kolkata i used to get 28 -33ms. Now I gut 40- 50ms. I use the google DNS which shows 27ms when I ping it on cmd but in game i'm on 40-50ms. Any idea why there's a bump up in the ping? @Kenji-San ? My ISP is ALLIANCE BROADBAND.
bruh
bruh6mo ago
same issue for me! used to get 55-60 ping on sg server now getting 130+
Chong
Chong6mo ago
just experience 400-600 ping on Singapore server, I usually get 10-20 ping. I'm from Malaysia I'm switchin to Hong Kong for now as it only shows 50 ping
Shizoru
Shizoru6mo ago
same here
No description
ΔβĆ T1TAN
ΔβĆ T1TAN6mo ago
i m from uae and i m getting 275 rn 😭 we just gotta wait until they fix it ig:val_PeepoSad:
!Kentaro
!Kentaro6mo ago
@Kenji-San My isp : PT Telkom Indonesia
TAPI
TAPIOP6mo ago
guys stop pinging him, he can only do so much in this case. since a lot of people are having the same issue, i think its related to the whole game. We either gotta live life like it is now or wait for it to get fixed, which i assume wont be anytime soon considering it has been there for months.
Kenji-San
Kenji-San6mo ago
@!Kentaro What are you getting to Singapore, our metrics shows us average of 28ms towards Singapore from PT Telkom Indonesia players. @TAPI We have reached out to brothers ISP, this one is a bit more complicated as they have no presence in Singapore or anywhere in fact, so they have to rely on transit providers ( or random good will ISPs) to propagate their IP prefixes to the internet, since we are learning these routes ( IP addresses from which you guys are playing ) from various providers instead of having a stable upstream ISP, we have to come to an agreement which is best for them. Brothers also have limited online presence in terms of contacts, support or emails where can we reach out. TLDR this might take a while
!Kentaro
!Kentaro6mo ago
Mine 19-24 average in game ping the problem is on Lobby ping It make queue take so long I already explain to my ISP about this issue but I think they didn't understand the problem Maybe you can try contact them and explain Them pls It's been 2 month Still not fixed
Kris <3
Kris <36mo ago
what's wrong with Singapore server? and is there a way to fix it
Kenji-San
Kenji-San6mo ago
nothing is wrong with the Singapore server
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