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Railway•4w ago

Issue : Failed to initiate transfer

Message : We were unable to initiate your project transfer. Please contact support if this error persists. Project ID: 9847f4f7-919e-4399-b86e-51f4f4e00b42 We want to transfert ownership to the other account which is already part of the project, can you help us ?

6 Replies

Percy•4w ago

Project ID: N/A

Ray•4w ago

Hey, our dashboard is currently undergoing some maintainence (https://status.railway.app/clxedro6n23027bcoeoz5md69r) Could you try again once it has completed? Sorry for the trouble!

Database Dashboard Upgrade - Maintenance details - Railway - Status

Database Dashboard Upgrade - Maintenance details - Railway Status

Simzoo•4w ago

Alright, thank you for your answer 🙂

Ray•4w ago

It's back up! Wanna give it another shot?

Simzoo•4w ago

I tried again, it still doesn't work 😦 @Ray

angelo•4w ago

Hey @Simzoo can you raise a Help Thread and tell us which email and account you want to transfer to?

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