Internal routing errors
Getting internal dns errors again (enough to crash the instance)
6a6c4123-f4c9-4c41-ba5f-c3115ddc1753
Did look and can't see an incident, maybe this needs raised?
17 Replies
Project ID:
6a6c4123-f4c9-4c41-ba5f-c3115ddc1753is mysql in the same project?
are you using the v2 runtime?
I have a nodejs service and a mysql service, they talk through the internal routing (except when they don't like this)
please answer the two questions
are u using the v2 runtime?
the v2 runtime fixes some issues related to networking, including removing the need of a
sleep 10 at the start of your appI still can't understand why you needed 10 seconds lol
Well, we went from working code -> migration of mysql -> still working -> overnight one night failed every single time with internal routing errors -> 10s delay -> everything works now as routing seems to take time to come up when the service is started -> working for a good while -> suddenly randomly routing fails until a restart or redeploy.
I'm not really sure why you feel the need to feel superior and belittle others at every opportunity Brody.
If you aren't living chronically online on the railway discord it is easy to miss new announcements (like this mysterious v2 runtime) In fact, having gone through the MySQL migration period and the issue is to do with MySQL routing, it was fair to assume that you were talking about that as "v2".
Your attitude here really detracts from the great experience at Railway and demeans you greatly.
me and thalles have talked plenty both in and out of this server, if that sentence was directed at someone I didn't know it could be seen as rude, and I'm confident that thalles would not have taken it as belittling since we have even talked about it in the past.
regardless, what you have said was extremely rude so I ask that you improve your attitude if you would like to continue to receive community support from discord or the help station.
Hey there @gazhay,
I can totally appreciate how frustrated you are and after speaking to Brody, I think he felt he caught a stray. Any and all frustration, at the root, is caused by our product and I would much prefer if it was directed at me rather than our community.
With that said, I’m a little confused that a snide comment would elicit feelings of superiority. However your feelings about being behind on the product I think are entirely relevant.
Unfortunately, many of our customers interact with us only when things go wrong, and it definitely feels for many of our customers that they feel behind the ball when it comes to the Railway teams actions in the product . I feel like that frustration has manifested, and I would much rather have it pointed towards us.
It has been ongoing for some time over multiple posts, and I can also see from other posts on the help forum I am not the only one who has felt this way.
That said, in general terms I have always been happy with Railway, the service and staff, despite some issues (notably billing which was resolved over quite a long period) and have always treated railway employees with great respect and received respect in return. I was simply eliciting that my experience on this discord has jarred with that, and ultimately above when called out I have been threatened with receiving no further support on here or the help station.
Whilst I would prefer just to move on, I think that illustrates the point I was making, that it is one way or the highway in terms of the front line support on here.
In the interests of moving on though, I would be happy to retract my statement above and apologise to Brody. If I have misinterpreted our interactions then I am sorry I took offence where I hope none was intended. I hope you have a good day and that in future our interactions will be more cordial and respectful.
I think this is a symptom of our poor support in the past, I don’t blame you one bit.
If you desire professional support from the team, you can always do so from help.railway.app and we have been aggressively going after resolution times among other things.
I really appreciate you bearing with us and the product. And we’ll adjust moving forward.
this, brody is super nice and he wasnt rude at all with me in that message
1. Message Railway
2. Don’t hear back for 3 days
3. Go to Discord
Bad loop, need to fix.
thank you, my apologies as well, definitely jumped the gun on the receiving support stuff ❤️