OpenBrush is not finishing loading (and therefore does not open)

Hi, OpenBrush is not opening, and with that, I mean it keeps stuck at the 'loading page'. Is there a maximum of MB which it can handle or specific files which gives an error? I have attached the screenshots of the folders and files Thank you! ♥️
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40 Replies
andybak
andybak6mo ago
It doesn't normally open the media library panel by default - so shouldn't load any of those. To test this, try renaming the Media Library folder to something else temporarily. Then Open Brush will launch and create the default Media Library with just the basic demo files in. If that opens ok - take a note of whether the Media Library panel is open without you needing to launch it.
acquaintedFowl
acquaintedFowl5mo ago
been having the same problem as OP, i open it, it stays as a black screen, i open up the oculus menu, it closes it automatically when i open the menu, and when i reopen it, it's stuck as the loading screen forever. IDK what might be happening in terms of what media it's trying to open if it is, since it's a fresh install
andybak
andybak5mo ago
Can you try the test I suggested above?
acquaintedFowl
acquaintedFowl5mo ago
how do i navigate to the media library folder?
andybak
andybak5mo ago
Quest?
acquaintedFowl
acquaintedFowl5mo ago
i think meta quest 2? got open brush off the store i have a files app but it seems to be completely empty
andybak
andybak5mo ago
Do you use SideQuest already? That's got a good file browser.
acquaintedFowl
acquaintedFowl5mo ago
no idea what that is
andybak
andybak5mo ago
do you know how to connect your quest to a pc?
acquaintedFowl
acquaintedFowl5mo ago
other than the virtual desktop app, no idea
andybak
andybak5mo ago
i meant - just connecting a usb cable so you can copy files etc. - like you would do with a phone
acquaintedFowl
acquaintedFowl5mo ago
oh, i tried that a few minutes ago and it only functioned as a power cable, my computer didn't pick up any new device off it
acquaintedFowl
acquaintedFowl5mo ago
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andybak
andybak5mo ago
i presume you've done obvious stuff like rebooting the quest?
acquaintedFowl
acquaintedFowl5mo ago
yeah
andybak
andybak5mo ago
uninstalling/reinstalling open brush
acquaintedFowl
acquaintedFowl5mo ago
:slugheadnod:
andybak
andybak5mo ago
try switching to the beta: https://docs.openbrush.app/alternate-and-experimental-builds/open-brush-beta-docs#lnka1z4mzei7-2 sometimes that can make fix issues like this
acquaintedFowl
acquaintedFowl5mo ago
:saintunyoy: will give it a try thank you for your efforts!
Dorothea in Oz
Dorothea in OzOP4mo ago
I did do nothing, and when I last weekend opended my headset after weeks, it worked again :). Might be that it was resolved with the update? Or that it was so big that it needed more time to load or something
andybak
andybak4mo ago
Quite possibly. It's hard to say for sure.
Dorothea in Oz
Dorothea in OzOP4mo ago
It just also kept hanging, but then I restarted it and it worked again...
dwillington
dwillington3mo ago
Was there a reliable solution to this? I'm encountering OB 2.8.0 stuck on "Loading" splash screen on my Oculus Rift (Windows 10 PC setup). It loads on the PC, but not showing up in Rift headset. It was working about a month ago. I've tried the following: Clearing and setting up the Guardian. Reinstalling "Open Brush" in "Meta Quest Link". Restarting P.C. Removing the Media Library. Any thoughts?
andybak
andybak3mo ago
I'm not sure people are even reporting the same issue here. 3 reports: 1. went away of it's own accord 2. the person never got back to us (so maybe switching to the beta worked?) 3. you! so it might be 3 completely separate issues. have you tried the beta?
dwillington
dwillington3mo ago
I'm having trouble figuring out how to get the beta version...how?
dwillington
dwillington3mo ago
yes, I saw this. But I'm not understanding how to choose "beta" in the store or use beta from within Meta Link
andybak
andybak3mo ago
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dwillington
dwillington3mo ago
wow...that's a pretty subtle option. trying now... okay, says versrion 2.8.3 in Meta Quest Link now. But still splash screen and "Loading...". Tried restarting computer too...I was getting ready to downgrade NVIDIA driver before sending my message
andybak
andybak3mo ago
let me try the rift version quickly any reason not to just use the steam version? does that have the same issue?
dwillington
dwillington3mo ago
I don't have a Steam setup...I swear this worked a month ago, I remember recording camera paths. Other options? Is there a stand alone for PC, outside of Quest Link, which connects to headset? Or should I try Quest 2 with my Quest Link?
andybak
andybak3mo ago
Why is it hard to set up Steam? 5 minute task you've spent 10x longer than that chatting here!
andybak
andybak3mo ago
Plus - you then also get to try Open Blocks! https://store.steampowered.com/app/3077230/Open_Blocks/
Steam
Open Blocks
Open Blocks lets you easily create 3D objects in virtual reality, no matter your modelling experience. Using six simple tools, you can bring your applications to life, create a volumetric masterpiece, or simply let your imagination run wild.
andybak
andybak3mo ago
But generally speaking, we get fewer reports of issues with the Steam version. And it gets tested a lot more because it has more users. So it's always the preferred option unless there's a solid reason you can't use it (some university IT departments don't allow it to be installed etc) And you can even run it without steam if you really must - install OpenComposite.
andybak
andybak3mo ago
I think this is the link: https://gitlab.com/znixian/OpenOVR
GitLab
Campbell Suter (ZNix) / OpenComposite · GitLab
Reimplementation of OpenVR, translating calls to OpenXR.
dwillington
dwillington3mo ago
of course, if you recommend the Steam route, I'll do that
andybak
andybak3mo ago
(PS - Just tried the Rift version and it's working fine for me)
dwillington
dwillington3mo ago
I'll try the Steam route and get back later... I just tried Steam, but it's stuck on the "play area background" screen, i.e. steam vr background. The OB window starts up on my PC fine. Also I did the steps to install the Beta version On Meta Link, Big Screen starts fine using Oculus Rift S , so another app is showing in headset. Okay...so this was the issue 🙄 , I had deliberately set this in my "Open Brush.cfg". "EnableMonoscopicMode": true, It was not registering in my mind because it looked stuck on "Loading..." in the headset.
andybak
andybak3mo ago
Oh! That makes sense. I always set "DisableXrMode" to true if I ever set that to true. Maybe I need to think about making sure those two settings are always compatible in a sensible way. In any case - I will remember next time to ask "have you tried removing any custom settings?" before asking anything else!
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