rejected
The email address you provided does not match the one you filled in the column saying [The email address to be linked] during the appeal. Please recall the operation during the appeal.
Thats the message i’ve been getting
So
The last time i played pubg my account was linked to : [email protected]
After it got hacked i dunno to what it was linked to
But I want to change it to: [email protected]
But i keep on getting rejected with the above mess popping up everytime!!
What am i doing wrong??
Solution:Jump to solution
hi @tribalqueef ! Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through the official support subreddit with a description of the issue and your numeric user identification....
3 Replies
Solution
hi @tribalqueef ! Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through the official support subreddit with a description of the issue and your numeric user identification.
You can contact them through the following links:
https://support.pubgmobile.com/
https://www.reddit.com/r/PUBGM_Support/
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
Posting there is pretty useless