R
Railway•7mo ago
SpushFNBR

Price error

Can someone tell me how is it possible to charge 30$ for a single project that took 500 MB of ram..
Solution:
cpu and memory are not the only two resources you are charged for, hop on a computer so you can view the service level project cost breakdown
Jump to solution
21 Replies
Percy
Percy•7mo ago
Project ID: c2a419a0-3800-4ec5-a7fd-e229dd460a4d
SpushFNBR
SpushFNBROP•7mo ago
c2a419a0-3800-4ec5-a7fd-e229dd460a4d
Solution
Brody
Brody•7mo ago
cpu and memory are not the only two resources you are charged for, hop on a computer so you can view the service level project cost breakdown
SpushFNBR
SpushFNBROP•7mo ago
My plan was exactly 5$, i payed 5$ EVERY month and now 32 randomly.. then why is it 32, im supposed to have 8GB of ram ect
No description
Brody
Brody•7mo ago
it is not a fixed fee of $5, that is just the subscription cost ^
SpushFNBR
SpushFNBROP•7mo ago
welp alright how do i delete a credit card from there
Brody
Brody•7mo ago
so there was a misunderstanding on how billing is done on railway?
SpushFNBR
SpushFNBROP•7mo ago
i just cant find out how to disable my credit card, im paying this invoice and then will turn my sub off i wanna know how to delete the credit card when i already pay this
ThallesComH
ThallesComH•7mo ago
so you saw the billing breakdown and it was fair? no problem at all just a misunderstanding?
SpushFNBR
SpushFNBROP•7mo ago
i still think this is weird since i have the exact same services always and getting 32$ for no reason when i always got 5
ThallesComH
ThallesComH•7mo ago
yep but remember what brody said, cpu and memory is not the only thing that you're billed go to here https://railway.app/account/usage and see the breakdown, if you can send a screenshot to us would help
SpushFNBR
SpushFNBROP•7mo ago
yeah thats why i dont wanna really pay this amount anymore and wanna remove my credit card from there
No description
ThallesComH
ThallesComH•7mo ago
and if you just want to cancel your subscription, go to here - https://railway.app/account/billing sad to see you go click on manage subscription button
SpushFNBR
SpushFNBROP•7mo ago
but, the credit card would be removed automatically?
SpushFNBR
SpushFNBROP•7mo ago
i only see this
No description
ThallesComH
ThallesComH•7mo ago
🤔 will let brody take over for now
Brody
Brody•7mo ago
i dont see a card there?
ThallesComH
ThallesComH•7mo ago
in theory you're not in hobby plan anymore so it should not be billed, but i'll wait brody for the answer
SpushFNBR
SpushFNBROP•7mo ago
so it wont send any more request to the bank?
Brody
Brody•7mo ago
you are not on a plan, so no
SpushFNBR
SpushFNBROP•7mo ago
alright thanks
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