my account is hacked and everything is unlink from hacker
#help no recover work how i file a case on pubg mobile to get back account Because i wast my money #hack
Solution:Jump to solution
Hello, @unknown,s! Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
12 Replies
Solution
Hello, @unknown,s! Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Fail to recover my account
Your claim is still processing, @unknown,s. Please wait patiently and keep an eye out on the email you provided to the in-game customer service when submitting the account recovery request.
With out my permission account is auto unlink
How dear is possible
Shit results of pubg i have all payments profe with midasbuy link account
I spend thousands dollars but my account is not recover
If the game is not giving a support to recover my account i hire a solister to get leagel action again shit and poor service of this PUBG mobile game
I creat a video how the scammer PUBG mobile is scam with people in name of poor service
How i call to help center send a number i will provide all details i want my account back
@unknown,s Customer service is lazy as hell.
I had my previous data as it is, and they reject all of em.
but when they hacker submit claim its aproved?
WTF is this game
Please refer to the last part of my previous response. Please note that moderators of this Discord server only provide community support, and we unfortunately may not be able to help you with your issue any further through here.
The only recommended way to contact the customer service is through in-game: https://support.pubgmobile.com/.
The reason why your request cannot be approved is mentioned in this response: https://ptb.discord.com/channels/393088095840370689/1233485269835976827/1233557685320814652. As we only provide community support, we unfortunately may not be able to help you with your issue any further through here.
Sorry to hear. What is the numeric user identification of the account that has been compromised? Please contact us with this information via [email protected].
Not any email or complain number available just a simple post