What sources of support are available?
As of I know there are the following:
1. ingame support (support.pubgmobile.com)
2. email to [email protected]
3. r/pubgm_support subreddit
4. #questions (only user helping, no admins?)
Are these all sources that are available? If not what else can be used.
Also is there a better, more human understandable version of the tos? It feels like the moderates in here (no offence) do interpret it also as they think.
Thanks in advance
2 Replies
1. https://support.pubgmobile.com/
2. Yes, this is the only customer service e-mail address.
3. https://www.reddit.com/r/PUBGM_Support
4. The moderation team will provide accurate answers for posts in #questions, but we welcome help from community members as well.
Contacting the customer service within the game is the best method. There are no other methods than the ones mentioned.
No, https://pubgmobile.com/terms.html is the only one.
Thank you for the clarification 😊.