R
Railway8mo ago
DaFelix

Project Transfer not possible even though on Hobby plan

Our developer created a personal / free account (with his GitHub account) and moved our database to Railway. For billing purposes we created a paid business account and want to transfer our project there. Our business account has already paid for the hobby plan, but the transfer is still not possible.
27 Replies
Percy
Percy8mo ago
Project ID: 67b87d30-5a04-4dbe-884b-731cf1b4167c
DaFelix
DaFelixOP8mo ago
67b87d30-5a04-4dbe-884b-731cf1b4167c
Brody
Brody8mo ago
please tell me to plan types for the two accounts you want to transfer between.
DaFelix
DaFelixOP8mo ago
Business account: Hobby Personal / Dev account (with database): Free
Brody
Brody8mo ago
Okay so generally businesses would need to be on the Pro plan, and Railway doesn't have a free plan so that would need to be hobby just to do the transfer as far as im aware
DaFelix
DaFelixOP8mo ago
Tbh the business plan is absolutely overkill for our little web app and the reason we switched from planetscale since the pricing update. We are just looking for a simple and fair priced mysql solution. The developer account is in the free trial which is why we wanted to transfer it to a paid plan with an account in our name. It would not make any sense to put the dev account into a paid plan since it will be deactivated after the transfer Thanks for the quick answer btw
Brody
Brody8mo ago
32 vcpu and 32gb of ram is overkill for even a lot of enterprise apps, but thats not the driving factor behind upgrading to Pro, as the name suggests, the hobby plan should only be used for hobby projects, not business projects. If you still can't transfer after upgrading the trial let me know and then i will get the team involved.
DaFelix
DaFelixOP8mo ago
If that’s the case we might as well just stay with planetscale
Brody
Brody8mo ago
do you have a hobby project?
DaFelix
DaFelixOP8mo ago
What do you mean? Well if you want to know we are a small event organizing team, we are not a 20 employee business, we have to look at our expenses But if railway does not offer something that fits our needs this is ok and we will continue looking
Brody
Brody8mo ago
that wouldnt be a hobby workload, thats for sure something you want to be on pro for
DaFelix
DaFelixOP8mo ago
Why?
Brody
Brody8mo ago
because its not a hobby
DaFelix
DaFelixOP8mo ago
Since you are not from the company i don't see the point in arguing with you
Brody
Brody8mo ago
theres no arguments here, im simply stating what the plans are for
DaFelix
DaFelixOP8mo ago
Where does it say "only for hobbyists"?
Brody
Brody8mo ago
i mean... its named hobby...
DaFelix
DaFelixOP8mo ago
yeah cause it fits for most (and marketing)
Brody
Brody8mo ago
im sorry but that interpretation would be incorrect
Brody
Brody8mo ago
No description
Brody
Brody8mo ago
please correct me if im wrong, but your project doesnt seem like it would fit into that description in the slightest?
DaFelix
DaFelixOP8mo ago
I am a student so i wouldn't call myself professional dev Also with 10h / month I think sideproject is not that far
Brody
Brody8mo ago
dont sell yourself short
DaFelix
DaFelixOP8mo ago
I get where you are coming from, but i wanted to show that it is not black and white It doesn't matter anymore i solved it anyways
Brody
Brody8mo ago
happy to hear that
mark
mark8mo ago
How did you solve the problem? I'm having a similar issue. I'm on the hobby plan, trying to transfer project ownership to my partner who is on the pro plan.
Brody
Brody8mo ago
they did upgrade their account to hobby during this, as they where on the trial when they opened this thread, would you mind opening a new help thread?
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