My account is hacked but I haven't logged in in the last 6 months
My pubg mobile account was stolen. Unfortunately, I have not logged in to my account in the last 6 months, so the account recovery form is invalid. what should I do? ID 5154704826
8 Replies
From what I know there is nothing you can do. As last effort you can try to contact the customer support via email.
@Error
Why did you not try to appeal sooner?
I took a break from the game for some reasons.
Keep in mind that we do not support with issues arising between account sellers and buyers.
If you are unable to provide the requested information from the past 6 months, we are unable to assist you.
Thank you for your kind understanding. You may create a new account at any time. Please keep your login credentials private.
I didn't sell my account, I just took a break
I can prove that the account belongs to me. I sent an e-mail but they asked me to fill out a form.
Does pubg mobile have no information other than the last 6 months?
Why is it limited to 6 months? I demand this to be changed. It's ridiculous.
My account was linked to my e-mail address and I did not share my information with anyone. My account was stolen because of your security vulnerability.
please help me @Error
@Error why are you ignoring
As mentioned in the previous reply, if you are unable to provide the requested information from the past 6 months, we are unable to assist you.
Thank you for your kind understanding. You may create a new account at any time. Please keep your login credentials private.
why is it limited to 6 months ?
I took a break from the game because of the exam.
this is a very normal thing
I don't know how my account was stolen and no one is helping
My e-mail is safe and connected to my account, but when I try to log in, I cannot log in because the person ringing has enabled double verification with their phone number.
I spent years on this game and I'm waiting for an answer. Was everything that simple? @Error