DDOS Attack caused a bigger usage than the hard limit
So one of my services was ddosed which caused a bigger usage bill than i have in my hard limit.
According to :
https://docs.railway.app/reference/usage-limits
"Think of the hard limit as the absolute maximum amount you're willing to spend on your infrastructure."How would I go about this?
Solution:Jump to solution
We will always respect hard limits unless you are found to have been manipulating our platform. The idea here is if you ask in good faith, then we will always cover our mistakes.
33 Replies
Project ID:
f3e5ee70-4698-44f7-85e8-269b92161486f3e5ee70-4698-44f7-85e8-269b92161486
increase the limit so that you can restart your services, and in the future look into adding ddos protection to your app with a service like cloudflare
There is a 450$ bill
and my hard limit is set to 20$
uh that's not good
screenshot of usage please
I added cloudflare now
how the hell was that possible, how long ago did you set the hard limit?
Very long ago
I did also recieve the email that the limit was reached but i guess it did not shutdown the services?
that's crazy, I'm going to get a team member in on this
thanks!
Thread has been flagged to Railway team by @Brody.
what does the modal look like when you click the pencil icon next to the limit text
