Redis down?

Hello, There seems to be connection problems to both Postgres servers and Redis servers (mostly Redis). I get this error all the time and I cannot get the servers to connect: Error: connect ECONNREFUSED 127.0.0.1:6379 at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1555:16) { errno: -111, code: 'ECONNREFUSED', syscall: 'connect', address: '127.0.0.1', port: 6379 } I tried redeploying, restarting. Did not work. I have not changed anything, it just stopped working. Project ID: 312b74d3-7061-448f-a297-539dd2bfbb7e
28 Replies
Percy
Percy10mo ago
Project ID: 312b74d3-7061-448f-a297-539dd2bfbb7e
thomasmol
thomasmol10mo ago
same for me for a pg database, private db url does not work anymore public one does
dkrusenstrahle
dkrusenstrahle10mo ago
It worked for ten minutes and now it does not work again. Very bad. I have made no code changes that could impact this. Very hard to rely on Railway when these things happens now and then 😦
Patrick
Patrick10mo ago
I'm experiencing something similar where my Postgres and Redis on Digital Ocean can't be reached from Railway services 😬
dkrusenstrahle
dkrusenstrahle10mo ago
Yes it seems that there is an internal networking issue of some sort on Railway because the databases themselfs can be access through for example Postico. @Brody what is happening? It works and then 10 min later it stops working (often after new deploy) @Brody Any ETA when this will be fixed, been many hours now.
Fragly
Fragly10mo ago
#🛂|readme #5
dkrusenstrahle
dkrusenstrahle10mo ago
Well, sorry about the breach of rules but the servers has been down for hours and I get no response and this is serious. My service is unusable.
Fragly
Fragly10mo ago
I completely understand, hopefully someone sees this soon 🙏
Medim
Medim10mo ago
If it's that critical u should consider upgrading to the Team plan. And get email support with the team
dkrusenstrahle
dkrusenstrahle10mo ago
I am on the PRO plan and that includes Email Support I see now. I thought this was the place to get help.
Medim
Medim10mo ago
This is community help A lot of ppl are getting the same issue as you, but i can't tell if it was alerted to the team since seems like no conductors are active rn But it should be adressed soon.
Ray
Ray10mo ago
We're investigating this right now. Apologies for the delay
Ray
Ray10mo ago
We're currently experiencing intermittent networking issues impacti...
We're currently experiencing intermittent networking issues impacting some services in europe-west4 - Incident details - Railway Status
Ray
Ray10mo ago
@dkrusenstrahle
Error: connect ECONNREFUSED 127.0.0.1:6379
Are you sure you're using the correct connection string for Redis? Your issue might be unrelated
dkrusenstrahle
dkrusenstrahle10mo ago
That one may be unrelated perhaps, but the variable is redis_url and that points to the Redis server. But I get other issues. It time out because the connection is not working. No code changed and it has worked up till today and it works for 10-20 min sometimes and then fails again (server crashes after timeout).
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