Problem: Unable to Promote nor Delete Change for Workflow
I am not certain how I got myself into this situation. I choose the Password Reset workflow to see what it had in it. When I cam back later, I noticed that I needed to promote that change. I did not really want to promote so I believe I deleted the workflow first. Then I clicked promote and it is giving me an error that shows up in the bottom right of the attachment.
I tried to out smart the logic by creating a new workflow with the same name, Password Reset, but that did not help. Neither of them will promote. Now I am stuck and cannot promote any changes.
First, will you please help me resolve this issue?
Second, I feel there needs to be a way to "deny" a change. That way if someone makes a mistake and they catch it while the change is still in development, they can remove the bad change, fix the problem, then just promote the latest fix.
19 Replies
@Todd H.
Is this happening in novu cloud?
Yes
@Todd H.
Can you please check if Notification group is selected for Password Reset workflow?
Sure thing... doing it now.
Yes, I see it.
could you please check in workflow settings?
Here it is:
Instead of promoting all, could you please try promoting one by one?
from top to bottom?
Sure thing
I clicked the top "Promote" button, but both of them went to being disabled and had the busy circle on them, then I got the messages in the screen shot.
Could you please share the environmentId from settings?
Environment ID: 651aec3b33924ee690717b77
Thanks again for all of your help.
Thanks, we will check internally
Cool. I appreciate it.
@Pawan Jain Hi, any update on this? I am demoing your software to my team later this afternoon (US - Central Time) and I would like to be able to show them the steps to create a promote a workflow. But this problem is a blocker for that. Thanks
@Todd H.
Sent you a message 🙂
@Todd H.
Please check if you see any more changes in chmages page?
I see that I only have one change pending. Should I promote it?
Yes, I would recommend to try by changing notification group, update and then try to promote
It promoted. Thanks for your help. Just curious, what was the fix?