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Novu14mo ago
Todd H.

Unable to Send SMS from Local Docker Novu Install

Hi. About 2 weeks ago I downloaded the Docker Image for Novu and have been playing around with it. I am having a problem getting an SMS notification to send. When I look at the activity fee, I see the attached messages. Also attached is a simple workflow just for SMS. It appears to me that the box for the SMS step is not configured properly based on the red X over the plug icon. Also attached is what I see when I go to run the trigger. I have a phone number assigned to that subscriber, but it does not appear. I can replace the text with a proper phone number, but that does not seem to help. Finally, I tested this on the hosted Novu site. I do get an error back from Twillio (which I guess is the default SMS provider). At this point, I do not know if it is a data/processing issue with my local Novu instance or an issue with the provider. Thanks
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3 Replies
Novu_Bot
Novu_Bot14mo ago
@Todd H., you just advanced to level 1!
Pawan Jain
Pawan Jain14mo ago
@Todd H. 1. We have some bug nexmo provider 2. For Twilio, read more about the error https://www.twilio.com/docs/api/errors/21612 https://github.com/novuhq/novu/issues/4468
Todd H.
Todd H.OP14mo ago
Thanks. I did read the error. I got that fixed. Thanks for sending me the issue.
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