R
Railway•14mo ago
SCIENTIFIC

Redis failing to provision

I'm able to provision Redis in an empty project, but not into my active (paid) project, contains a github service + Postgres db. There is no feedback other than: "Failed to provision Redis", which doesn't give me much to work with. Project ID: 56d30439-0f03-4507-96fc-515aa6becfd1
Solution:
Ah! I have figured it out. I had an orphaned PR environment. I had to disable PR environments and remove the base env, which then allowed me to delete the orphan. After deleting the orphan, I was able to deploy redis!...
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18 Replies
Percy
Percy•14mo ago
Project ID: 56d30439-0f03-4507-96fc-515aa6becfd1
Brody
Brody•14mo ago
instead of adding a redis plugin to your service, can you try to add the redis template to your project. + New > Template > Redis
SCIENTIFIC
SCIENTIFICOP•14mo ago
There is only a "redis metric collector" template, not a redis db?
No description
Brody
Brody•14mo ago
might be a template that's limited to beta, type /beta here
SCIENTIFIC
SCIENTIFICOP•14mo ago
😦
No description
Medim
Medim•14mo ago
Did u link ur discord account in ur railway account settings?
SCIENTIFIC
SCIENTIFICOP•14mo ago
yes
No description
SCIENTIFIC
SCIENTIFICOP•14mo ago
do I need to leave/rejoin beta perhaps?
Brody
Brody•14mo ago
it says you are on beta already try looking for the redis template again
SCIENTIFIC
SCIENTIFICOP•14mo ago
Yeah, still nothing:
No description
Brody
Brody•14mo ago
well now that you're beta, try deploying redis how you normally would it should automatically deploy the template
SCIENTIFIC
SCIENTIFICOP•14mo ago
No description
Brody
Brody•14mo ago
hmmm
Duchess
Duchess•14mo ago
Thread has been flagged to Railway team by @Brody.
SCIENTIFIC
SCIENTIFICOP•14mo ago
is there a "only 1 db" rule? (bc I already have a postgres)
Brody
Brody•14mo ago
no, that's not the case
Solution
SCIENTIFIC
SCIENTIFIC•14mo ago
Ah! I have figured it out. I had an orphaned PR environment. I had to disable PR environments and remove the base env, which then allowed me to delete the orphan. After deleting the orphan, I was able to deploy redis!
Brody
Brody•14mo ago
then there should be a better error message
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