Novu•14mo ago

facing issue

Why can i only use one of the chat channels (either discord) or (slack) for all my workflows? and not have slack on one workflow and discord in another?

3 Replies

Prosper•14mo ago

When you make a provider of a channel (in your case, chat channel) your primary provider, that is what will be used for all your workflows by default. However, you can specify a secondary provider during the trigger event like this:

await novu.trigger("workflow-id", {
to: {...},
payload: {...},
overrides: { 
              email: { integrationIdentifier: 'the identifier'} ,
                sms: { integrationIdentifier: 'the identifier'},
                chat: { integrationIdentifier: 'provider-identifier'}
}

await novu.trigger("workflow-id", {
to: {...},
payload: {...},
overrides: { 
              email: { integrationIdentifier: 'the identifier'} ,
                sms: { integrationIdentifier: 'the identifier'},
                chat: { integrationIdentifier: 'provider-identifier'}
}

Did you add multiple providers, discord and slack to your chat channel in the integration store?

N01ROP•14mo ago

yea i did Also a side question: What should my slack app look like for me to get messages to my slack server???

Prosper•14mo ago

check the guide here: https://docs.novu.co/channels-and-providers/chat/slack#creating-application

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